IL/AL/SNF Collection Specialist

Job Overview

· Travel to each location as needed

· Work with community administration to hire, train, and manage performance of IL and AL business office team members as the communities, as needed.

· Complete and/or maintain reports as needed.

· Coordinate with business office to ensure accurate census at all times

· Complete census for facility, as needed

· Oversee collection activities for private payors to meet 98% collection rate in communities.

· Collections (Collections policy, notes, elevate to collections attorney and/or collection agency as needed)

· Complete all Billing for IL/AL and SNF facilities.

· Manage the teams and the following business office functions at each location;

· Census

· Apply payments (Post cash, check, ACH, and credit card)

· Ancillary Charges

· Manage the write off process for accounts deemed uncollectable

· Must have excellent communication and foster strong relationships between the business office, the department heads, and Administration.

· Ensure 30-day notice for non-payment is issued as needed by Administration and the business office.

· Complete RFMS filings for facility as needed. Manage RFMS accounts for activities and payments.

· Review and analyze credits and prepare private refunds, as needed.

· Coordinate annual increases with the Business Office per the resident admissions agreement and Kavana Policy.

· Identify issues and resolve

· Identify areas of opportunity and work with the team to improve performance as needed

· Analyze and compare data

· Various projects and assignments as needed.

Qualifications:

· Minimum of 3 years’ experience with billing and collections and some general ledger/financial analysis experience.

· Knowledge of Point Click Care System. Not required, but preferred.

· Proficiency in reviewing financial data and able to analyze such financial data to provide useful information to executives.

· Able to use a photocopier, adding machine, computer, and experienced with spreadsheet software (e.g., Microsoft Excel), word processing software (e.g., Microsoft Word), and email software (e.g., Microsoft Outlook).

· Possess refined interpersonal and telephone communication skills.

Education and Certification:

· Bachelor’s Degree preferred, but not required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Must be able to lift a minimum of 20 lbs.

· Walking, standing, pushing, stooping, bending, pulling, stretching, and typing.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Health insurance

Work Location: Remote