Implementation Consultant I / Business Analyst

Company: Navancio LLC
Location: Remote, U.S.-based
Position Type: Full-time
Expected Hours: 40 hours per week
Schedule: Monday–Friday, with availability during Eastern Time core business hours
Openings: 1
Status: Contingent upon contract award and customer approval
Compensation: $100,000 – 115,000

About the Role

Navancio is seeking an Implementation Consultant I / Business Analyst to support requirements analysis, stakeholder coordination, backlog management, business process analysis, user acceptance testing, documentation, and implementation support for a federal case management platform.

This role is well suited for a detail-oriented analyst who can work directly with users, subject matter experts, developers, testers, and project leadership to turn operational needs into clear requirements, user stories, acceptance criteria, and implementation plans.

Responsibilities

· Facilitate requirements gathering sessions, backlog refinement, grooming discussions, and user-focused design conversations.

· Document business processes, user workflows, functional requirements, user stories, acceptance criteria, and implementation notes.

· Support approved change requests from analysis through design, build, test, release, and user acceptance.

· Assist with business process re-engineering and process improvement recommendations.

· Coordinate with application engineers, database analysts, cloud specialists, QA staff, help desk staff, and project leadership to ensure requirements are understood and traceable.

· Support user acceptance testing by helping prepare test scenarios, validate expected outcomes, track issues, and coordinate corrections.

· Prepare meeting notes, status inputs, requirements documentation, training materials, and release-support documentation.

· Help maintain a well-organized backlog of enhancements, defects, user issues, and sustainment items.

Required Qualifications

· 2+ years of experience as a business analyst, implementation consultant, functional analyst, systems analyst, or similar role.

· Experience gathering, documenting, and managing software requirements.

· Experience writing user stories, acceptance criteria, workflows, process maps, meeting notes, and stakeholder-facing documentation.

· Familiarity with agile delivery, sprint planning, backlog refinement, and release support.

· Strong communication, facilitation, organization, and stakeholder-management skills.

· Ability to work remotely and collaborate with a distributed team during Eastern Time core business hours.

· U.S. citizenship required due to federal contract requirements.

· Ability to complete federal onboarding requirements, which may include background investigation, fingerprinting, and obtaining/maintaining a DoD Common Access Card (CAC), if required.

Preferred Qualifications

· Experience with Tyler Technologies / Entellitrak or configurable case management platforms.

· Experience supporting federal, defense, law enforcement, justice, corrections, or public safety systems.

· Experience with Jira, ServiceNow, Confluence, SharePoint, Visio, Lucidchart, or similar tools.

· Familiarity with SAFe, Scrum, Section 508, UAT planning, and change management.

· CompTIA Security+ or other federal IT/security certification is a plus.

Work Authorization and Federal Requirements

U.S. citizenship is required due to federal contract requirements. Selected candidates may be required to complete federal onboarding requirements, including background investigation, fingerprinting, annual cybersecurity training, a non-disclosure agreement, and obtaining/maintaining a DoD Common Access Card (CAC), as applicable.

Equal Employment Opportunity

Navancio LLC is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, age, or any other status protected by applicable law.

Application Instructions

To apply, please submit your resume and a brief summary of your relevant experience. Include the position title in your application materials.

Pay: $100,000.00 - $115,000.00 per year

Work Location: Remote