Import Operator

Job DescriptionImport Operations Executive
Location: Okhla Industrial Area – Phase 1, New Delhi
Salary: ₹20,000 – ₹30,000 per month (for the right candidate) + Performance Incentives

About Logistics24x7.com

Logistics24x7.com is a leading provider of comprehensive international logistics and freight forwarding solutions. We specialize in seamless import and export services, customs clearance, and end-to-end supply chain management. As a fast-growing organization, we are committed to operational excellence, customer satisfaction, and continuous improvement. We empower our team members to grow professionally while contributing to the company’s success.

Job Summary

We are seeking a proactive, detail-oriented, and highly organized Import Operations Executive to manage the complete lifecycle of import shipments — from arrival at port/airport to final delivery at the client’s premises.

The ideal candidate must have hands-on experience in import operations, customs clearance procedures, and freight forwarding processes. Strong follow-up skills, coordination ability, and professional communication are essential to ensure timely, compliant, and cost-effective import handling.

Key Responsibilities1. Import Shipment Management

• Handle end-to-end import shipments (Air & Sea Freight).
• Manage pre-arrival coordination, documentation, customs clearance, tracking, and delivery.
• Coordinate with overseas agents, carriers, and clients for smooth operations.

2. Documentation & Compliance

• Prepare and verify import documentation including:
• Bill of Lading (BL)
• Air Waybill (AWB)
• Import Manifest
• Commercial Invoice & Packing List
• Regulatory certificates and related documents
• Ensure compliance with Indian customs regulations and international trade laws.

3. Customs Clearance Coordination

• Coordinate with Customs House Agents (CHAs) for timely clearance.
• Resolve queries during customs assessment and clearance process.
• Monitor duty payments and clearance timelines.

4. Client Communication

• Act as primary point of contact for clients regarding import shipments.
• Provide regular shipment updates and proactive communication.
• Handle operational queries and ensure high customer satisfaction.

5. Carrier & Vendor Coordination

• Liaise with shipping lines, airlines, transporters, and warehouse providers.
• Ensure timely cargo arrival, offloading, and final delivery.

6. Strong Follow-Up & Monitoring

• Maintain strict follow-up on documentation, customs processes, payments, and delivery schedules.
• Prevent delays, demurrage, and detention charges.

7. Problem Resolution

• Identify and resolve operational challenges such as:
• Documentation discrepancies
• Cargo holds
• Customs delays
• Delivery issues
• Provide effective and timely solutions.

8. Rate & Cost Management

• Verify freight rates, duties, demurrage, detention, and other charges.
• Ensure cost control and accurate billing to clients.

9. Data Management & Reporting

• Maintain accurate shipment records in company systems.
• Prepare operational reports and performance updates for management.

Required Qualifications & SkillsEducation

• Graduate in any discipline (B.Com, BBA, BA, etc.).
• Degree in Logistics, Supply Chain Management, or International Business is an added advantage.

Experience

• 1–3 years of experience in Import Operations within:
• International Logistics
• Freight Forwarding
• Customs Clearance industry

Core CompetenciesCommunication Skills

• Excellent verbal and written English communication.
• Professional and confident handling of clients, overseas agents, and customs authorities.

Coordination & Follow-Up

• Strong ability to manage multiple tasks simultaneously.
• Excellent follow-up skills to prevent delays and ensure operational efficiency.

Problem-Solving Ability

• Analytical mindset to resolve customs and operational challenges efficiently.

Organization & Time Management

• Ability to work in a fast-paced environment with strict deadlines.
• Strong multitasking and organizational skills.

Professional Development

• Eagerness to grow in the international logistics industry.
• Commitment to learning and applying industry best practices.

Technical Skills

• Proficiency in MS Office (Word, Excel, Outlook).
• Familiarity with freight forwarding software or ERP systems (preferred).

Networking & Learning Attributes

• Ability to build professional relationships with CHAs, customs officials, shipping lines, airlines, and vendors.
• Willingness to stay updated on Indian customs regulations and international trade policies.
• Adaptable, self-motivated, and proactive in handling operational responsibilities.

Why Join Us?

• Competitive salary with performance incentives.
• Growth opportunities in the international logistics industry.
• Exposure to end-to-end import operations.
• Professional and performance-driven work environment.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person