Import/Export and Logistics Specialist

Job Summary

The Import/Export & Logistics Specialist is responsible for managing international and domestic logistics operations, ensuring the compliant, cost-effective, and timely movement of goods. This role oversees import and export processes, coordinates with freight forwarders, customs brokers, and internal teams, and ensures adherence to trade regulations and company policies.

Required Qualifications

• Bachelor’s degree in Logistics, International Trade, Business Administration, Supply Chain, or a related field
• 2–5 years of experience in import/export or international logistics
• Strong knowledge of customs procedures and trade documentation
• Experience working with freight forwarders and customs brokers
• Familiarity with Incoterms® and international trade regulations
• Proficiency in ERP systems (e.g., SAP, Oracle, Microsoft Dynamics)
• Strong Excel and data analysis skills
• Attention to detail and strong organizational skills
• Effective communication and problem-solving abilities
• Excellent communication and negotiation skills in English & Turkish, preferably Dutch
• Ability to manage multiple shipments and deadlines

Key Responsibilities:

Import & Export Operations

• Manage end-to-end import and export processes, including order execution, documentation, and shipment tracking
• Prepare, review, and manage trade documentation (commercial invoices, packing lists, certificates of origin, customs declarations, etc.)
• Ensure compliance with international trade regulations, customs laws, and internal procedures
• Coordinate customs clearance activities with brokers and authorities

Logistics & Transportation

• Plan and coordinate domestic and international transportation (air, sea, road, rail)
• Liaise with freight forwarders, carriers, and logistics service providers to ensure on-time delivery
• Monitor shipment status and proactively resolve delays, damages, or discrepancies
• Optimize transportation routes and costs while maintaining service levels

Customs & Compliance

• Ensure accurate HS code classification, customs valuation, and duty/tax calculations
• Stay up to date on import/export regulations, trade agreements, and sanctions
• Support audits, inspections, and compliance reviews related to trade activities

Cost Control & Performance Monitoring

• Monitor logistics and customs costs; identify cost-saving opportunities
• Track and analyze logistics KPIs such as on-time delivery, lead time, and freight cost
• Support budgeting and forecasting related to logistics activities

Internal Coordination & Reporting

• Collaborate with procurement, sales, finance, and warehouse teams to align shipment plans
• Maintain accurate records in ERP and logistics systems
• Prepare regular reports on shipment performance, customs activities, and compliance status

Process Improvement

• Identify opportunities to improve import/export and logistics processes
• Support system improvements (ERP, TMS, customs software)
• Contribute to standard operating procedures and best practices

Working Conditions

• Office-based
• Occasional communication outside regular working hours due to international shipments