In-House Scopist - Steno

Description:

Job Title: In-House Scopist - steno

Location: Remote

Reports To: Director of Reporting Technology

Department: Steno Court Reporting

Shift: Monday through Friday, 11:00am to 8:00pm ET/ 8:00 am to 5:00 pm PT

FLSA Status: Nonexempt

We are seeking an experienced, detail-oriented in-house scopist to support transcript production and quality initiatives across the Steno Department. This role is ideal for individuals with extensive court reporting and/or scoping experience who want consistent, meaningful work without the pressure of taking live jobs.

Our in-house scopists play a critical role in rescues, backlog reduction, quality control, and transcript integrity, working closely with court reporters, Client Services and Steno leadership. This position requires strong technical proficiency in Eclipse and/or Case CATalyst, attention to detail, excellent judgment, and the ability to step in quickly when urgent needs arise.

Transcript & Production Support

• Handle rescue jobs and time-sensitive transcript needs.
• Assist reporters with backlog reduction and deadline-driven work.
• Perform corrected transcript review and analysis when clients ask that physical changes be made to a transcript. This includes comparison of the transcript to the errata received post-delivery and/or the relevant audio recording.
• Review corrected transcripts received from reporters to ensure all requested corrections or edits have been properly addressed, either through transcript changes or appropriate notation.
• Conduct transcript reviews to verify formatting, speaker identification, consistency, and compliance with client-requested specifications.
• Create and maintain templates for various CAT software platforms for use by internal teams and reporters as needed.
• Review and proofread transcripts as requested to maintain quality standards.
• Flexibility with undertaking special projects and tasks as assigned.

Quality Control & Verification

• Verify and evaluate client or reporter feedback and complaints arising during jobs, including reviewing video recordings and documenting relevant events.
• Support database cleanup efforts to ensure all resource data is accurate and current.
• Support maintenance of certified reporter lists following the release of test results.
Assist with dashboard maintenance by tracking reporter performance metrics as needed.

Transcription and Audio Support

• Assist with transcription as needed.
• Review audio files as requested.

Requirements:

• Extensive experience as a court reporter and/or professional scopist.
• Proficiency in Eclipse and/or Case CATalyst (one required; both preferred).
• Strong understanding of transcript production standards and best practices.
• Excellent attention to detail and ability to work independently.
• Strong proofreading and editing expertise supported by a high level of English language and grammar proficiency.
• Proficient in reviewing audio and video recordings as part of the record review process.
• Strong communication skills and a collaborative mindset.
• Ability to handle confidential material with professionalism.
• Willing to provide flexible coverage, including evenings and weekends, in alignment with business needs.
• Experience working within a court reporting agency in this capacity is strongly preferred