Inbound Call Center Representative

Company Information:

Classic Parts of America has been in business over 40 years, offering the finest in reproduction/replacement parts for Chevy and GMC pickup trucks from 1934-2018, as well as First Generation Camaro parts and Second-Generation Nova/Chevelle Parts!!!

Job Description:

We are seeking a friendly and courteous Customer service agent to join our team. Customer service agents represent our company to customers by phone, text, chat and e-mail. We are offering full-time positions with the ability to earn overtime hours. Our phone hours are 9:00am -5:00pm Monday - Friday, and every other Saturday from 9:00am - Noon. Starting Pay is now $16.00 per hour.

Job Duties:

Customer service agents are required to take incoming calls, web-chats and answer e-mails from customers for:

· Placing orders

· Returns

· Order Status

· Part inquiries

· and more

Job Qualifications:

· Professional and pleasant attitude offering quality customer service.

· The ability to use a computer and learn our Order managing software.

· Proficiency with Microsoft word and excel.

· Excellent typing and 10-key skills.

· Ability to multitask in a fast-paced call center environment.

· Problem solving skills.

· Must have reliable transportation.

Job Perks:

· Partial insurance premium paid by employer!

· Up to 1 hour allotted for lunch breaks!

· Optional Dental and vision insurances!

· 401k available after 1 year!

· 401 k matching!

· On-site breakroom, kitchen, and gym!

· Overtime available!

· Located in Riverside, just north of the Downtown area!

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person