Inbound Call Centre Operator

Job Responsibilities:

• Target accounts to generate new business opportunities. Identify and prospect potential clients globally, focusing on key industries and target markets.
• Research accounts, identify key players and generate interest. Conduct thorough market research to identify trends, competitive landscape, and potential opportunities for business expansion.
• Build and maintain strong relationships with existing and prospective clients, acting as a trusted advisor and understanding their unique business needs.
• Collaborate with cross-functional teams, including marketing and product development, to ensure alignment of sales strategies with overall business objectives.
• Deliver persuasive sales presentations and demonstrations to showcase the value proposition of our products and services to potential clients.
• Prepare and negotiate proposals, contracts, and pricing agreements with clients, ensuring profitability and customer satisfaction.
• Work night shifts from our office location, coordinating with international clients across different time zones.
• Maintain and expand your database of prospects within your assigned territory.
• Continuous Learning: Stay up to date with industry trends, market conditions, and competitors.
• Continuously enhance service knowledge and sales techniques through training programs and self-study.
• Metrics and Reporting: Maintain accurate records of all sales activities and regularly update the CRM system.
• Provide regular reports on key performance metrics, including lead conversion rates & pipeline generation.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in B2B international sales, preferably within the HealthTech sector.
• Inside Sales and Lead Generation skills
• Experience in B2B sales and international markets
• Strong negotiation and interpersonal skills
• Ability to work well in a team environment
• Knowledge of IT sales processes and technologies
• Ability to work independently and as part of a team, effectively managing time and prioritizing tasks.
• Proficiency in CRM software and other sales productivity tools.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹40,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Food provided
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off

Compensation Package:

• Bonus pay
• Performance bonus

Schedule:

• Fixed shift
• Monday to Friday
• Weekend availability

Experience:

• Inside sales: 1 year (Preferred)
• International voice process: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Food provided
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time

Experience:

• International voice process: 1 year (Required)
• Inside sales: 1 year (Required)
• B2B sales: 1 year (Preferred)

Work Location: In person