Inbound Sales & Lead Manager

Full-Time | In-Office

American Standard Restoration is a growing restoration company seeking a full-time Inbound Sales & Lead Manager to handle incoming calls through online leads.

This role is primarily office-based and involves answering phones, working at a computer, managing lead tracking systems, and helping convert inbound inquiries into booked jobs.

We generate high-value inbound leads through multiple online platforms. Each call matters. We are looking for someone who communicates clearly, thinks quickly, and can confidently guide conversations.

What You’ll Do:

• Answer incoming calls and respond to online inquiries
• Qualify leads and gather accurate information
• Use company systems and strategies to properly handle each call
• Track leads and job progress using spreadsheets and internal systems
• Maintain organization and accuracy in reporting
• Assist in coordinating and tracking referral-based leads

What We’re Looking For:

• Excellent phone communication skills
• Comfortable working on a computer throughout the day
• Tech-savvy and able to learn new systems quickly
• Strong organizational skills
• Detail-oriented and process-driven
• Ability to stay focused in a fast-paced environment

We will train the right candidate on industry knowledge and internal processes. Prior restoration experience is not required, but will be prioritized if the candidate has it.

This is a great opportunity for someone who is confident on the phone, organized, and motivated to play a key role in a growing company.

Full-time position. Competitive compensation based on experience.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person