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Inbox Clinician - Nurse Practitioner

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Job Details

Job Location : Remote - California

Salary Range : $80.00 - $90.00 Hourly

Inbox Clinician - Nurse Practitioner

The Inbox Clinician supports the clinical team by managing in-basket coverage within the Electronic Health Record (EHR). The provider ensures timely and efficient handling of non-visit-based tasks, including patient messages, medication refills, test results, and other clinical documentation, contributing to continuity of care and effective patient communication.

Duties and responsibilities

  • Monitor and manage In-basket messages, including but not limited to patient inquiries, test results, medication refill requests, clinical documentation, and staff communications.
  • Respond promptly to clinical issues within the scope of practice.
  • Collaborate with primary care providers to ensure coordinated patient care.
  • Escalate complex or urgent clinical concerns as needed.
  • Close care gaps and ensure timely follow-up actions.
  • Document all actions and communications in the EHR according to standards.
  • Review patient charts and histories to support provider preparation.
  • Coordinate referrals and follow up on outstanding consultations or test results.
  • Provide patient education on preventive care, medications, and self-care.
  • Participate in quality improvement initiatives to enhance patient outcomes.
  • Complete other duties and related projects as assigned.

Qualifications

Qualifications

Education & Experience

  • Current licensure as a Nurse Practitioner (NP).
  • Current and unrestricted professional license to practice in the state of California.
  • Active and unrestricted DEA license.
  • BLS Certification.
  • Two or more years of clinical experience.
  • Experience with outpatient or ambulatory care workflows, as well as telehealth or asynchronous care, is preferred.

Knowledge, Skills, & Abilities

  • Demonstrated ability to effectively perform the responsibilities outlined above.
  • Ability to review and accurately interpret lab results, imaging reports, and other clinical documentation.
  • Ability to work independently and efficiently in remote or on-site settings.
  • Ability to provide patient education and support for continuity of care through various communication channels, including in-person and virtual platforms.
  • Ability to manage multiple tasks and prioritize workload.
  • Familiarity with population health, preventive care, and chronic disease management
  • Proficiency with Epic electronic health records (EHR) System
  • Knowledge of regulatory requirements, including HIPAA and quality reporting standards.
  • Ability to identify and address care gaps and coordinate follow-up actions.

AACI is an Equal Opportunity Employer

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