Individual Giving Officer

BroadStage seeks a relationship-driven Individual Giving Officer to manage and grow a portfolio of individual donors through thoughtful stewardship, consistent engagement, and strategic solicitation.

Reporting to the Senior Development Manager, this is a frontline fundraising role focused on cultivating, soliciting, and stewarding a defined portfolio of mid-level donors and engaged members. The Individual Giving Officer serves as the primary relationship manager for a significant portion of BroadStage’s donor community and plays an important role in strengthening long-term donor engagement and retention.

This role is centered on pipeline growth, donor upgrades, and relationship building, with a focus on deepening engagement over time. It is a strong opportunity for a fundraiser who is ready to take ownership of a portfolio and grow into more advanced individual giving or major gifts work in the future.

The Individual Giving Officer is also a visible presence at performances and donor events and works closely with colleagues across Development, Marketing, Patron Services, and Artistic to ensure a strong and consistent donor experience.

Who You Are

• You enjoy building real relationships and understand that strong fundraising comes from trust, consistency, and follow-through.
• You are comfortable reaching out to donors and initiating conversations, including making thoughtful and direct asks when appropriate.
• You are organized and proactive, and you can manage a large portfolio of relationships without losing the personal touch.
• You are someone who can take a group of engaged supporters and move them forward, from first gift to repeat giving, from membership into philanthropy.
• You have good instincts in donor-facing situations and communicate clearly with colleagues across teams.
• You enjoy being present in a live arts environment and understand that visibility and engagement are part of the work.

Key Responsibilities

Individual Donor Portfolio Management

• Manage a portfolio of approximately 125 individual donor households, with growth phased in over time
• Serve as the primary relationship manager for assigned donors
• Develop and implement tailored stewardship and solicitation strategies
• Conduct regular donor outreach through meetings, calls, emails, and in-person engagement
• Solicit annual gifts, renewals, upgrades, and special contributions aligned with organizational priorities
• Maintain accurate and timely documentation of donor interactions, plans, and next steps in the CRM
• Identify donors with potential for major gift cultivation and coordinate handoff to the Director of Development

Donor Cultivation and Stewardship

• Build and maintain strong donor relationships through consistent communication and follow-up
• Ensure timely acknowledgment and thoughtful stewardship of gifts
• Partner with the Senior Development Manager on cultivation and solicitation strategies
• Contribute to a consistent and positive donor experience across all touchpoints

Membership and Mid-Level Giving Strategy

• Steward relationships with donors who are also members, with a focus on engagement and upgrades
• Support the shift from benefits-based membership to deeper philanthropic engagement
• Use attendance, giving history, and engagement signals to inform outreach and strategy
• Coordinate membership-related communications with Development and Marketing colleagues
• Follow internal tiering strategies that balance automation and personalized outreach

Onsite Engagement and Representation

• Attend performances, donor events, and cultivation activities as a visible representative of BroadStage.
• Engage with donors and members on-site, strengthening relationships through presence and conversation.
• Coordinate pre- and post-event follow-up with Development colleagues to reinforce donor experience.

Collaboration and Reporting

• Work closely with the Senior Development Manager to align priorities and portfolio strategy
• Partner with the Development & Database Management Associate to support accurate records and acknowledgments
• Maintain timely and accurate CRM documentation
• Provide updates on donor engagement, portfolio progress, and emerging opportunities.

Essential Skills and Experience

• Approximately 5–7 years of experience in individual giving, membership, annual fund, or related fundraising work
• Demonstrated ability to build relationships and grow donor engagement over time
• Comfort in a donor-facing role that includes solicitation and stewardship
• Strong organizational skills and ability to manage multiple relationships at once
• Clear written and verbal communication skills
• Experience in nonprofit development or the performing arts preferred

Salary and Benefits

Salary: $80,000. Full-time, non-exempt.

Benefits package includes health insurance, matching 401(k) plan, and paid time off for holidays, vacation, personal days, and sick leave.

Location: This position is based in Santa Monica, California. We are currently offering a remote work/on-site hybrid workplace with a flexible onsite schedule that includes attendance of on-site, in-person live events.

Job Type: Full-time

Pay: $79,000.00 - $80,000.00 per year

Benefits:

• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Application Question(s):

• Have you directly managed a portfolio of 50+ donors, members, or clients with responsibility for outreach and revenue or engagement goals?
• Have you personally made direct asks for donations, memberships, or financial commitments?
• Are you comfortable initiating outreach (calls, emails, meetings) with individuals you do not already know?

Ability to Commute:

• Santa Monica, CA 90401 (Required)

Work Location: Hybrid remote in Santa Monica, CA 90401