Indoor Sales

Indoor Sales Executive — Perfume Shop, Sharjah

Position: Indoor Sales Executive
Department: Sales / Retail
Reports to: Sales Manager

Purpose:
To provide excellent customer experience in-store, driving sales of perfumes and fragrances; meeting sales targets; maintaining product presentation and stock; contributing to customer loyalty and repeat business.

Key Responsibilities

• Greet customers, understand preferences, recommend perfumes.
• Offer product sampling / testing, explain fragrance notes, ingredients, usage.
• Close sales, process payments (cash/card), issue receipts.
• Maintain up-to-date knowledge of perfume brands, new launches, trends.
• Be able to compare brands / product lines (e.g. notes, longevity, sillage).
• Ensure shelves, testers, displays are clean, well-stocked and arranged per brand guidelines.
• Rotate testers, monitor expiry dates.
• Assist with promotions / campaigns visuals, signage.
• Monitor stock levels; report re-orders / shortages to supervisor.
• Receive deliveries, check accuracy, store appropriately.
• Maintain records of daily sales, returns, gift packaging etc.
• Achieve daily, weekly, monthly sales and KPIs (average transaction value, units per customer, conversion rate).
• Track performance vs targets; report with supporting data.
• Handle customer feedback / complaints courteously.
• Build customer relationships (e.g. loyalty program, wish list, special orders).

Qualifications & Skills

• Prior experience in retail / cosmetics / perfumes preferred (1-2 years minimum).
• Good communication skills (English + ideally Arabic).
• Sales-oriented, confident in closing and upselling.
• Reliable, presentable, good interpersonal skills.
• Numeracy for handling cash, POS, simple sales analysis.
• Ability to work flexible hours including weekends.

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month