Info Systems/Info Technology / Help Desk Specialist

Grow with us at Oak View National Bank! At your community bank, we pride ourselves in employing diverse and dedicated professionals who want to provide the highest level of service to our customers, both internal and external.

We Offer:

• Competitive compensation and benefits package
• Opportunities to grow and advance
• People-friendly work culture
• Diverse and collaborative team environment
• Community-focused mission and values

About the Role:

As an Information Technology/Help Desk Specialist, you will be responsible for providing technical support and assistance to end-users in a timely and efficient manner. You will be working closely with the IT team to ensure that all systems are running smoothly and efficiently. Your main goal will be to ensure that all end-users are able to perform their job functions without any technical difficulties. You will also be responsible for maintaining and updating the company's hardware and software systems. The ideal candidate will be available to work full-time hours (40 hours) Monday through Friday with availability for on-call hours on Friday evenings and/or Saturday mornings.

Minimum Qualifications:

• Has earned a certificate or associate's degree in a related field (Information Systems, Technology, or Programming).
• Possesses 0-3 years of helpdesk experience.
• Possesses 0-2 years of banking or financial services experience preferred.
• Maintains a valid driver's license.

Preferred Qualifications:

• Experience with network administration
• Certifications in relevant technical fields
• Experience with cloud-based systems

Responsibilities:

• Provide technical support and assistance to end-users
• Work closely with the IT team to ensure all systems are running smoothly
• Ensure all end-users are able to perform their job functions without any technical difficulties
• Maintain and update the company's hardware and software systems
• Troubleshoot and resolve technical issues as they arise

Skills:

As an Information Technology/Help Desk Specialist, you will be utilizing your strong technical knowledge and problem-solving skills on a daily basis. You will be working with a variety of hardware and software systems and will need to be able to troubleshoot and resolve technical issues as they arise. Additionally, you will be working closely with end-users, so excellent communication skills are a must. Your ability to work independently and as part of a team will be crucial in ensuring that all systems are running smoothly and efficiently.

EEO/ADA Statements: Oak View National Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing an application, interviewing, or completing any pre-employment testing, or otherwise participating in the recruiting process, please direct your inquiries to hr@oakviewbank.com.