Information Security Analyst

iMethods is seeking an Epic Security Analyst for a full time opportunity. This is a fully remote position for applicants residing in the following states - Arkansas, Kansas, Missouri, Oklahoma, or Texas.

Essential Responsibilities:

• Serve as a primary point of contact for resolving complex technical issues and system errors, utilizing advanced troubleshooting techniques and problem-solving skills to ensure timely resolution and minimal disruption to patient care.
• Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.
• Provide guidance to other team members for and perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
• Provide guidance in and assist in coordinating testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.
• Lead efforts to optimize the performance and usability of the EHR system, leveraging deep knowledge of system functionalities and user workflows to identify opportunities for improvement and efficiency gains.
• Coordinate collaborative efforts with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination
• Maintain comprehensive documentation of system configurations, processes, and procedures, and establish knowledge-sharing practices to ensure the availability and accessibility of critical information within the team.
• Provide training and mentorship to junior analysts and end-users, sharing knowledge and best practices to enhance team capabilities and promote continuous learning and professional development within the organization.
• Performs other duties as assigned.

Qualifications:

• Education Requirements: Bachelor's Degree required.
• Experience Requirements: 3 - 5 years of applicable IT or healthcare experience required.
• Epic Implementation experience preferred. Experience working with Epic required.

License(s)/Certification(s)/Registration(s) Required:

• Epic certification in specified area required - EpicCare Security.
• Multiple Epic certifications preferred.

Knowledge/Skills/Abilities Required:

• Excellent analytical, organization, and verbal communication skills.
• Ability to work independently and within teams.
• Ability to solve complex problems and understand customer needs.
• Strong understanding of healthcare business process and technology.
• Strong understanding of healthcare workflows and terminology.
• Possesses cross-application integration knowledge.
• Strong desktop tool usage including Word, Excel, and PowerPoint.