Information Specialist II (Social Media Design Editor)

A COMPLETED STATE OF TEXAS APPLICATION AND A RESUME ARE REQUIRED

TO APPLY FOR THIS JOB.

NOTE: You must apply at WorkInTexas.com (Job Posting ID 16915956)

Internal Job Posting Number: OPIC 2025 – 002

CLASSIFICATION TITLE:

Information Specialist II

FUNCTIONAL TITLE:

Social Media Design Editor

SUPERVISOR NAME/TITLE:

David Bolduc, Public Counsel

Salary Range:

$45,521-71,055

OPENING DATE: September 10, 2025

CLOSING DATE: When filled

START DATE:

Immediate

NOTE: To apply for this position you must submit both a State of Texas employment application and a resume as instructed below.

GENERAL DESCRIPTION:

Do you have a passion for public service and enjoy making a difference? Do not miss this opportunity! The Office of Public Insurance Counsel (OPIC) is hiring! Apply now if you are looking for a chance to build valuable skills and experience in public service while working directly with legal and subject matter experts. OPIC represents consumers as a class in matters regarding insurance, helps create and maintain a balanced insurance marketplace, and educates consumers about insurance.

You will love the benefits of working at OPIC:

• Career Development and Advancement Opportunities.

• Flexible work schedules.

• Telework Program.

• Work-life balance.

• At least 96 hours (12 workdays) of accrued vacation a year (depending on total state service).

• At least 96 hours (12 workdays) of accrued sick leave a year (depending on total state service).

• 20+ holidays every year.

• Free Austin Capitol Complex parking.

• Free comprehensive medical insurance for full-time employees; the state pays 50% of premium costs for dependents.

• State-defined benefit retirement plan.

• Health insurance upon eligible retirement after 10 years of service.

OPIC is a small, dynamic state agency statutorily charged with representing the interests of Texas consumers in insurance matters. The agency offers excellent benefits and an opportunity to gain exposure to the inner operations of government and administrative regulation in the nation’s second largest insurance market while providing information and instruction that will make a positive difference in the lives of Texans.

GENERAL JOB DESCRIPTION

The Information Specialist II develops, creates, and produces content and materials for release to various communications media (broadcast, print, digital, social) and for use by the agency, public, industry, and government. This position will be responsible for creating, publishing, and curating high-quality content for social, web, email, and print mediums. Content created by the Information Specialist is used by insurance consumers, the insurance industry, and policymakers.

The Information Specialist II performs moderately complex informational and communications work, may assist others in performing work of greater complexity, may rely on direction from others to solve problems that are not standard, and may independently perform a full range of communications work. This full-time position will operate under general supervision, with latitude for the use of initiative and independent judgment.

This position will:

• Plan and create high quality graphical assets, including PNGs, GIFs, images, infographics, report templates, and presentation templates.

• Plan, develop, and manage agency social media strategy.

• Use paid search and advertising strategies to increase agency reach and audience.

• Edit agency materials for appropriate tone, style, grammar, clarity, and accuracy.

• Exercise judgment and initiative to identify, prioritize, and implement short- and long-term goals.

• Perform additional duties as assigned with the possibility of minimal travel.

QUALIFICATIONS

• Education: Graduation from an accredited college or university with a degree in marketing, communications, design, business administration, political science, public affairs, or another relevant field.

• Experience: Minimum 2 years of experience in social media management, communications, digital marketing, or a related field is preferred. Each additional year of related experience above the required minimum may substitute for education on a year-for-year basis. Recent graduates may apply. Applicants selected for interviews must provide a portfolio of work.

Candidates must have:

• Demonstrated experience writing for various mediums such as print, web, and social.

• Demonstrated experience writing various products such as social media posts, online articles, press releases, and reports.

• Demonstrated experience managing social media channels such as X, Facebook, Instagram, and LinkedIn.

• Demonstrated experience managing different types of graphical assets.

• Demonstrated experience editing written materials for grammar, clarity, and tone.

Beneficial if candidates have:

• Experience in the insurance industry or in government.

• Experience developing an effective communications or digital marketing plan.

• Experience using analytics, UTMs, etc., to measure and improve communications strategy.

• Experience with video storytelling.

• Experience using accessibility and disability standards.

Candidates must have:

• Knowledge of the effective use of common social media platforms.

• Knowledge of visual design principles, including typography, iconography, and color theory.

• Knowledge of digital marketing, strategy, and metrics.

• Skill in writing and editing.

• Skill in creating content for social media platforms.

• Skill in graphic design for digital and print materials.

• Skill in using Adobe Creative Suite tools, especially Photoshop, Illustrator, and InDesign.

• Skill in using Microsoft 365 tools.

• Ability to research, synthesize, and convey technical information to non-technical audiences.

• Ability to design communication materials related to the goals and priorities of the agency.

• Ability to think critically, analyze carefully, organize confidently, work independently, exercise sound judgement, and exercise discretion.

• Ability to manage multiple tasks, priorities, and meet deadlines.

• Ability to work cooperatively with others in a professional office environment.

Prefer candidates have:

• Skill developing social media strategy and quantifying its effectiveness.

• Skill conducting keyword research, SEO, and using Google Ads and Analytics platforms.

• Skill developing or helping to develop branding and style guides.

• Skill using AP, MLA, or Chicago Manual of Style conventions.

Beneficial if candidates have:

• Knowledge of the effective use of organic search, paid search, and paid advertising on various social media platforms.

• Skill in branding and storytelling.

OTHER CONDITIONS

Candidates must be willing to maintain the security and integrity of the critical infrastructure belonging to the State of Texas that they use in their work. Candidates must not be employed by or have any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C.F.R. §791.4.

REMARKS

The position is full-time (40 hrs./wk.) and offers some flexibility in scheduling.

OPIC uses E-Verify. The completion of an I-9 Form is required prior to employment.

OPIC will conduct a background check which must be passed by candidates being considered for hire. Background information submitted during the application process, including that found on the State of Texas employment application, must be accurate.

TO APPLY

To apply, you must submit a State of Texas employment application and resume at WorkInTexas (https://www.workintexas.com/vosnet/default.aspx). The State of Texas employment application can be found on the Texas Workforce Commission's website at https://www.twc.texas.gov/sites/default/files/busops/docs/state-of-texas-applications-e-133-twc.pdf.

Applications must be fully completed, with a detailed job history, including job title, employment dates, employer name, supervisor's name and phone number, and a summary of responsibilities. Incomplete applications may lead to disqualification. Please be aware that a resume will not be accepted in place of a completed application.

For additional information about the position and benefits, please go to www.WorkinTexas.com and search for job number 16915956.

You may be requested to provide your resume, references, educational transcript(s), and samples of your work.

AN EQUAL OPPORTUNITY EMPLOYER

OPIC does not discriminate based on race, color, religion, sex, national origin, age, disability, or veteran status.

For information about military occupations that relate to the initial selection criteria and requirements for this position, see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions.

Job Type: Full-time

Pay: $45,521.00 - $71,055.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person