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California Governor's Office of Emergency Services

INFORMATION TECHNOLOGY ASSOCIATE

California Governor's Office of Emergency Services

JC-520066

Information Technology Associate
INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00 - $8,740.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 6/15/2026

Job Description and Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

We are seeking a highly organized and detail-oriented professional to provide administrative and project support in a technical environment. Responsibilities include managing documentation, coordinating schedules, tracking project activities, maintaining accurate records, and supporting operational processes. The ideal candidate is proficient with office software, communicates effectively, and can manage multiple priorities while ensuring accuracy and efficiency.

Under general supervision of the Senior Coordinator, Communications – Tactical/Emergency Communications, the incumbent provides administrative and operational support for the agency’s information technology (IT), telecommunications, and emergency communications equipment programs. The Information Technology Associate assists with coordination, tracking, maintenance, inventory control, and support of computer systems, telecommunications equipment, and related technology resources.

Responsibilities may include responding to customer and staff requests; coordinating equipment setup, deployment, and distribution; maintaining records, inventories, and databases; preparing reports and documentation; utilizing manuals, online resources, and technical support services; and communicating with vendors, technical support personnel, and internal staff to assist in resolving technology-related issues.

In support of emergency operations, the incumbent may assist with the preparation, deployment, and support of hardware and software at remote locations and operational assignments.

Working Conditions

In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

This position is located at the Public Safety Communications Campus in Sacramento County.

Position Details

Job Code #:

JC-520066

Position #(s):

163-733-1401-001

Working Title:

Information Technology Associate

Classification:

INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00 - $6,614.00 A

$5,424.00 - $7,270.00 B

$5,930.00 - $7,947.00 C

$6,521.00 - $8,740.00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Work Location:

Sacramento County

Telework:

In Office

Job Type:

Permanent, Full Time

Department Information

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

The Public Safety Communications (PSC) Technical Services Branch provides a variety of services to PSC and the public safety agencies it serves. The Branch oversees the California Public Safety Microwave Network (CAPSNET), licensing of public safety radio spectrum with the FCC, and a host of ancillary services that support PSC’s service delivery.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

More information may be found here: Public Safety Communications | California Governor's Office of Emergency Services

Department Website: http://www.caloes.ca.gov

Special Requirements

Application Package Requirements

To have your application considered for this job opportunity:

List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
SROA and Surplus are encouraged to apply and must submit a copy of their letter.
Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/15/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Governor's Office of Emergency Services

Recruitment

Attn: Human Resources - MG

3650 Schriever Ave

Mather, CA 95655

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Governor's Office of Emergency Services

Human Resources

HR Unit - MG

10370 Peter A McCuen Boulevard

Mather, CA 95655

Please drop off at HR Window; Second Floor. This excludes holidays and weekends.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Strong organizational skills with the ability to manage multiple administrative priorities in a fast-paced environment.
Experience with recordkeeping, invoicing, billing, bookkeeping, or other office administrative functions.
Proficiency using Microsoft Office Suite, including Excel, Outlook, Word, and Smartsheet applications.
Experience tracking assets, equipment inventory, fleet records, or maintenance schedules.
Knowledge of office operations, supply inventory management, and purchasing procedures.
Ability to work independently with minimal supervision while also contributing effectively within a team environment.
Strong written and verbal communication skills, including professional correspondence and coordination with vendors, staff, and external partners.
Ability to maintain confidentiality and handle sensitive or restricted information with discretion.
Experience supporting emergency response operations, logistics coordination, or public safety-related programs is preferred.
Ability to prioritize tasks, adapt to changing operational needs, and meet deadlines in a dynamic environment.
Strong attention to detail and accuracy in data entry, reporting, and record maintenance.
Ability to provide professional customer service and represent the office in a courteous and professional manner during business hours.
Willingness to perform additional job-related duties and support operational needs as required to fulfill organizational goals and mission objectives.

Benefits

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

Free Parking
Electric Carport
Excellent CalPERS state pension plan
401(k) and 457(b) Plans
Flexible Schedules
Generous paid time off
Health, dental & vision insurance for the employee or the employee's family
Investment in careers development

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.caloes.ca.gov

Human Resources Contact:
HR Unit - MG
(916) 845-8321
Recruitments@caloes.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 845-8527
EEO@CalOES.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration. A resume in lieu of the SOQ responses and a standard or generic SOQ may disqualify an applicant from consideration.

Please review the Duty Statement and the Desirable Qualifications.

The SOQ should specifically outline how you meet any or all of the desirable qualifications outlined in the Job Posting and Duty Statement.

SOQ FORMAT INSTRUCTIONS:

The SOQ should be no more than two pages, single-sided, single-spaced, one-inch margins, in 12-point Arial font.

PLEASE ANSWER THE FOLLOWING:

Describe your experience providing administrative, clerical, and office support in a fast-paced work environment. Include an example of how you maintained organization, accuracy, and confidentiality while supporting staff and daily operations.

Describe your experience supporting office operations, coordinating administrative tasks, and assisting staff with organizational needs and projects. Please give an example.

For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Upload SOQ to your Application Package

Exam & Additional Information

Information Technology Associate - EXAM EX-1749
Information Technology Associate (LEAP) - EXAM EX-1998

Personal Leave Program 2025 (PLP 2025): Effective July 1, 2025, CalHR implemented the temporary Personal Leave Program 2025 (PLP 2025), which reduces employee pay in exchange for leave credits. The reduction amount and leave credits vary by bargaining unit. Salary range(s) listed do not reflect this temporary reduction.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

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