Information Technology Business Analyst

Position Summary:

We are seeking a highly analytical and collaborative IT Business Analyst with deep expertise in Business Intelligence (BI) reporting tools and experience with teams implementing Enterprise Resource Planning (ERP) systems , particularly in the domains of Human Resources, Work Management, and Finance . The ideal candidate will be a strategic thinker and problem solver who can bridge the gap between business needs and technical solutions.

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Translate business needs into functional specifications and technical requirements.
• Support ERP system implementation with a focus on reports for HR, Work Management, and Finance module in the Cayenta EPR system
• Conduct gap analysis and recommend process improvement and document business processes.
• Create test case scenarios for report testing and changes
• Generate change requests for implementing reports in production environment using ServiceNow
• Work closely with developers, data engineers, and other IT teams to implement solutions.
• Perform data analysis and validation using SQL and other querying tools.
• Provide training and support to end-users on BI tools and ERP functionalities as it relates to reports.
• Ensure data integrity, security, and compliance with organizational standards.

Required Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or related field.
• 3+ years of experience as a Business Analyst in IT, with a focus on BI and ERP systems.
• Hands-on experience with Cognos, Power BI, Tableau, Spotfire, or Domino .
• Strong understanding of ERP systems, especially in HR, Work Management, and Finance .
• Proficient in SQL and data querying techniques.
• Excellent written and verbal communication skills .
• Strong analytical mindset and attention to detail.
• Proven ability to work effectively in a team-oriented environment .

Preferred Qualifications:

• Experience with ERP platforms such as SAP, Oracle, Workday, or similar.
• BI certification or training in one or more reporting tools.
• Familiarity with Agile or Scrum methodologies.