Information Technology Librarian

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Are you seeking a dynamic career opportunity in a picturesque setting? Look no further than here at the City of Lebanon! Nestled in the heart of the Upper Valley, Lebanon offers the perfect blend of professional growth and an exceptional quality of life.

Why Join Us?

• Innovative Work Environment: Be part of a forward-thinking organization that values creativity, collaboration, and continuous improvement. We encourage innovative ideas and provide the resources to bring them to life.
• Career Development: We are committed to your professional growth. Benefit from ongoing training, continuing education, and opportunities for advancement within the City. Your success is our success.
• Work-Life Balance: We understand the importance of a healthy work-life balance. Our flexible work schedules, generous paid time off, comprehensive benefit package, and family friendly policies, ensure that you have the time to enjoy all that Lebanon has to offer. Our low cost, full range of benefits are designed to support your well-being and work-life balance.
• Community Involvement: Make a difference in the community where you work. We support and participate in local initiatives, encouraging our employees to engage in volunteer activities and community projects.

The City of Lebanon is looking for an experienced professional to join the Library Department as an Information Technology Librarian. The Information Technology Librarian is an administrative position supporting the Library System. This role is responsible for managing the Library’s technology infrastructure, networks, integrated library system, website, digital services, and internal tools. The Information Technology Librarian works collaboratively to plan for, coordinate, troubleshoot, and maintain these systems to ensure a reliable and accessible experience for both staff and patrons. The Information Technology Librarian also works regularly scheduled public service desk hours. This position has substantial contact with other City departments, vendors and the public.

Responsibilities include, but are not limited to:

I. Systems Administration & Infrastructure

• Install, manage, and maintain computer hardware, peripherals, and applications for staff and public use.
• Install, manage, and maintain server hardware and networking equipment.
• Maintain and upgrade desktop and server operating systems and applications.
• Research, plan, and implement computer hardware and software purchases or upgrades.
• Evaluate and make recommendations for the purchase of new infrastructure equipment or services.
• Maintain and upgrade desktop and server operating systems and installed applications.

II. Networking & Cloud Services

• Design, implement, and maintain local and cloud-based network infrastructure.
• Configure and support routers, switches, firewalls, wireless access points, and DNS services.
• Maintain cloud-based virtual machines, storage systems, and backups.
• Ensure secure and efficient routing, switching, and remote access.

III. Integrated Library System (ILS) & Discovery Services

• Administer and maintain the Integrated Library System, including modules for circulation, cataloging, acquisitions, and reporting.
• Coordinate updates, patches, and data integrity within the ILS.
• Maintain and improve discovery layers and patron-facing search interfaces.
• Provide usage reports and statistical analysis as needed.

IV. Web & Digital Services

• Maintain the library website.
• Maintain staff intranet, internal and external databases, and online subscription services.
• Create and update HTML pages, CSS styles, and JavaScript enhancements.
• Perform regular updates to CMS components and ensure accessibility and ADA compliance.
• Manage domain records and DNS configurations.
• Serve as technical support for uptime, performance, and site deployment workflows.

V. Automation & Development

• Design, implement, and maintain automation workflows to streamline library operations.
• Write and maintain scripts or tools to support system management, data processing, and reporting.
• Develop CI/CD pipelines and maintain containerized services (e.g., Docker).
• Use APIs and middleware to integrate services and data across platforms.

VI. Documentation & Procedures

• Write technical documentation for staff and users.
• Document system and server setups.
• Document procedures utilized to correct problems.
• Develop written policies, detailed procedures, workflows, and related documentation.

VII. Cybersecurity

• Maintain cybersecurity protocols for staff and public systems.
• Apply security patches, monitor systems, and manage firewall configurations.
• Define access controls and audit system usage.
• Monitor for vulnerabilities and resolve security issues proactively.

VIII. Technical Support & Troubleshooting

• Diagnose and resolve hardware, software, and network issues for staff and public systems.
• Perform or coordinate repairs, including communicating with vendors as needed.
• Provide advanced support for complex or escalated help desk requests.
• Assist with setup, maintenance, and troubleshooting of patron-owned devices and public equipment.
• Support staff in resolving technical problems related to desktop systems, applications, and peripherals.

IX. Assistance and Training for Library Users and Staff

• Serve as a primary point of contact for patron and staff technology assistance.
• Evaluate the needs of users and recommend appropriate tools or services.
• Develop user guides, training documentation, and instructional materials.
• Conduct training sessions or tech help programs for patrons and staff.
• Collaborate with staff to improve workflows and service delivery through technology.
• Work regular hours on public service desks.
• Provide reference and collection development services as needed.
• Participate in technology planning and budgeting with the Library Director.
• Perform related duties as assigned by the Library Director.

Minimum Qualifications

Education, Training, and Experience:

• Master’s of Library and Information Science (MLIS) required
• Three to five years of experience in IT system administration, networking, or cloud-based services.
• Experience with public library systems.
• Experience with computer networking, including VLANs, WLANs, firewalls, network subnets, CIDR, IPv4, IPv6, and DHCP.
• Experience with cloud platforms (e.g., AWS, Google Cloud) and APIs.
• Experience administering online content management systems (e.g., Drupal, Wordpress) and static site generators (e.g., Hugo, Astro).
• Experience with containerization software (e.g., Docker, LXC).

Other combinations of education and experience that qualify an individual to perform the requisite job duties and responsibilities may be considered.

Licenses and Certifications

• Valid driver’s license.

Physical Requirements

• Remain Stationary: Up to 2/3
• Move: Up to 2/3
• Communicate: More than 2/3
• Operate: More than 2/3
• Ascend/Descend: Never
• Position Self: Up to 1/3
• Reach: Up to 2/3
• Distinguish: More than 2/3
• Vibration: None
• Move up to 10 pounds: Frequently
• Move up to 30 pounds: Occasionally
• Move up to 60 pounds: Never
• Move up to 100 pounds: Never
• Move more than 100 pounds: Never

Summary of Occupational Exposures

• Outdoor weather conditions: None
• Work in high, precarious places: None
• Work with toxic or caustic chemicals: None
• Fumes or airborne particles: None
• Extremes of heat/cold (not related to weather): None
• Work near moving mechanical parts: None
• Risk of radiation: None

Hours of Work:

Monday - Saturday; this position involves work during regular Library hours, including nights and weekends, as well as the potential for emergency call-ins when there is a technology problem

Join us at the City of Lebanon and discover a place where your career can flourish while you enjoy a fulfilling lifestyle. Apply today and be part of a team that values your skills, passions, and well-being. Your future starts here!