FIND_THE_RIGHTJOB.
Information Technology Specialist
Ruston, United States
PRINCIPAL DUTIES AND RESPONSIBILITIES
- To assist in the maintenance and repair of the agency’s telephone system;
- Troubleshoot, repair and support of IT Department managed devices hardware, operating systems and software, as well as installing updates on the agency’s computers and network hardware, ensuring that all systems and network hardware and software have the latest vendor security patches installed;
- Configure and manage user accounts on IT Department managed devices - installing, moving, adding, changing and upgrading of user accounts, and software products;
- Assist in analyzing, testing and migrating new releases of software;
- Configure, maintain and support current IT Department managed devices operating systems, troubleshooting and repair any/all software problems; install, maintain and support all software on devices managed by the IT Department;
- To put a pleasant Information Technology face in front of staff members;
- To provide end user training;
- To assist as needed with server maintenance;
- To assist as a “jack of all trades” in the Information Services department;
- To be on-call on alternating weeks or on a schedule to be determined by the Director of Information Technology;
- To assist with the design, testing, installation and implementation of new technologies;
- Other duties as assigned by the Director of Information Technology.
QUALIFICATIONS
Must have a bachelor’s degree from an accredited college or university or applicable experience and demonstrable skills appropriate for this position. Must be able to handle the stress of constant employee support demands with a cheerful disposition. Must have knowledge of information/network security, introductory TCP/IP, PC troubleshooting, structured problem-solving, attention to detail, ability to keep confidences, and a keen awareness of the legal issues raised in the Information Services/Technology field. Because technology configuration is so easily complicated if not done with precision, must be willing to follow specific instructions precisely.
CHARACTERISTICS
- Must have empathy for others and practice the Golden Rule in relationships with residents and their families, with fellow staff members, and with others.
- Must be an active, eager learner and willing to try new methods.
- Must have a fundamental love for children and a desire to be an agent for change in their lives.
- Must possess a strong sense of personal authority, maturity and integrity for agency-wide leadership role.
- Must possess strong leadership qualities to promote staff development, staff morale and cooperative relationships among various agency departments and locations.
- Must be skilled in conflict resolution and mediation.
- Must be able to communicate effectively, both verbally and in writing, in a diverse range of audiences and settings.
- Must use good social skills with all.
- Must protect confidential information and all Protected Health Information (PHI).
- Must have a strong work ethic and be willing to commit to significant job responsibilities.
- Must be flexible and able to function in demanding position.
EMPLOYMENT PROVISIONS
Time on Duty: To be arranged so as best to accomplish the work to be done. To follow a basic office schedule from Monday through Friday from 8:00 a.m. to 5:00 p.m. Lunch 12:00 noon to 1:00 p.m.
Salary: As provided for in the Annual Budget.
Benefits: As stated in Personnel Policies and Procedures and determined by Board of Directors.
DISCLAIMER
The foregoing description is not intended to be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Activity
(Hours per day)
Never/Rarely
0 hours
Occasionally
Up to 3 hours
Frequently
3-6 hours
Constantly
6-8 + hours
Sitting
ü
Standing
ü
Walking
ü
Running
ü
Bending (neck)
ü
Bending (waist)
ü
Squatting
ü
Climbing
ü
Kneeling
ü
Crawling
ü
Twisting (neck)
ü
Twisting (waist)
ü
Is repetitive use of hand required?
ü
Simple Grasping with hands
ü
Power Grasping with hands
ü
Fine Manipulation with hands
ü
Reaching/above shoulder level
ü
Reaching/below shoulder level
ü
Please indicate the daily Lifting and Carrying requirements of the job, and indicate the height the object is to be lifted from floor, table, or overhead locations and the distance the object is to be carried:
LIFTING
CARRYING
Pounds
Never/Rare
0 hours
Occasionally
Up to 3 hours
Frequently
3-6 hours
Constantly
6-8 + hours
Height
Never/Rare
0 hours
Occasionally
Up to 3 hours
Frequently
3-6 hours
Constantly
6-8 + hours
Distance
0-10
ü
ü
10-25
ü
ü
25-50
ü
ü
50-75
ü
ü
75-100
ü
ü
WORKING CONDITIONS
Percentage of time in climate-controlled area (“inside” work)? 95 %
Percentage of time spent outdoors? 5 %
Is there exposure to hazardous materials?
Bio/Chemical/Other? OLD INSULATION, ATTIC DEBRIS, ETC.; BIO: BODILY FLUIDS RARELY; CHEMICAL: TONERS, & BATTERY LEAD,
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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