Information Technology Systems Student Worker

The University of Connecticut is a top-ranked national university and health system with its flagship campus located in idyllic Storrs. Designated a Carnegie Research 1 institution, UConn is the state land- and sea-grant university focused on education, research, and service to the state of Connecticut and beyond. The University serves over 33,000 students — 8,550 of them first in family — across seven campuses, with a legacy of national championships. UConn Health is a top-ranked health provider that delivers groundbreaking medical education, research, and hospital and clinical services to over one million patients each year. In addition, UConn has nearly 300 scientists who are in the top 2 percent of researchers globally advancing discoveries in fields ranging from cancer to AI.

UConn continues its meteoric rise as a top public university with a record number of applications, continued investment in student success, health, and wellness, recruitment of top faculty, innovation in research, and top-tier athletic programs focused on the holistic success of student-athletes. UConn is proud to have 26 national championships across all sports. This includes the men’s and women’s basketball teams, which have brought home three consecutive NCAA National Championship trophies in the last three years.

Guided by the public launch of our most ambitious campaign in history, Because of UConn: The Campaign for UConn Nation, we are moving boldly into the future. The $1.5B comprehensive campaign spans all schools, colleges, campuses, and UConn Health, focusing on four pillars designed to make education more affordable and elevate UConn among its national peers:

• Students First: making transformative investments in financial aid, student health, career readiness, and life skills to improve time-to-degree and career outcomes.
• Academic & Innovation Excellence: driving investment in top faculty and graduate fellows and building the innovation ecosystem of the state and beyond.
• Health & Wellness of People & Planet: focusing on patient care, medical research, and development of life-changing technologies that improve healthcare outcomes.
• Husky Pride: investing in athletic excellence and supporting a thriving UConn Nation that includes more than 290,000 alumni worldwide.

The campaign will have a profound impact on the University, doubling the number of named scholarships, funding scientific breakthroughs and advanced lifesaving therapies, and engaging UConn Nation in the life and mission of the University like never before.

We seek the top talent in the country to join The UConn Foundation and help us drive our mission to connect people to the University of Connecticut, growing philanthropy, engaging a thriving alumni and donor community, and building a robust endowment to strategically advance UConn and UConn Health’s educational, research, and service missions.

We are committed to a caring and supportive work culture, professional and leadership development, and flexibility for high achievers with a passion for higher education.

We’re looking for dedicated professionals to drive success and excellence and exemplify our values of Purpose, Excellence, Culture, Communication, and Integrity.

The UConn Foundation is an equal opportunity, affirmative action employer. We celebrate different perspectives and are committed to a welcoming environment that values your unique experiences and identity. As an organization, we strive for continued growth each and every day.

Position Summary

Be part of a dynamic IT team providing cutting edge IT systems services and support to the UConn Foundation.

Primary Responsibilities

• IT Systems Support –

• Support and deploy new client computers and mobile devices using enterprise deployment and management tools.

• Support Microsoft 365 email, Teams, and SharePoint collaboration platforms.

• Provide end user IT support via phone, remote support tools, and in person through our ITIL based service desk platform.

• IT Systems Architecture and Security –

• Work on projects involving Microsoft’s Azure cloud computing platform.

• Work on systems automation and scripting of administrative tasks.

• Participate in IT security assessments and assist with security incident response.

• Work on projects to enhance network security using the latest security technology.

Key Competencies

• Computer literacy with in-depth knowledge of Microsoft Windows and Microsoft Office

• Apple macOS and iOS experience is a plus.

• Ability to troubleshoot computer problems

• Ability to quickly learn new IT systems

• Excellent interpersonal and communication skills

• Professional telephone manner with a clear speaking voice is essential

• Problem solving skills

• Minimum of 10 hours per week with the Maximum of 29 hours per week

• Must be able to work in person at the Foundation building, including during breaks.

• Ability to maintain confidentiality concerning donor related and other information

• Values diversity and inclusion in the workplace

Education and Experience

• Enrollment at the University of Connecticut

• A student in good standing related to grade point average and student code of conduct