Infrastructure Engineer III

Who is ScriptPro?

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.

The Information Services department is dedicated to developing and maintaining sophisticated solutions that drive the success of our company and enhance the experience of our clients. We work on a variety of exciting projects, from software development and network management to cybersecurity and data analytics. We are looking for someone who is enthusiastic about technology and eager to contribute to a forward-thinking team.

Job Summary: The Infrastructure Engineer III is responsible for designing, configuring, and supporting enterprise network systems, with a strong emphasis on firewall and VPN administration. This individual will manage and troubleshoot complex networking environments, contribute to strategic infrastructure projects, and collaborate across teams to support business-critical initiatives.

Reporting Relationship: Manager, Infrastructure

Shift: Generally, Monday through Friday 8 am to 5 pm CST. This is a remote position that requires occasional on-site work. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role:

• Configuration and troubleshooting of employee, vendor, and customer VPNs
• Configuration and troubleshooting of enterprise Palo Alto firewall policies
• Ongoing maintenance and support of networking and related equipment
• Enterprise network troubleshooting and occasional assistance to other corporate teams
• Contribute to strategic projects for designing, deploying, and maintaining network systems
• Contribute to identification and the planning for practical solutions to resolve system problems
• Evaluate, research, and recommend useful emerging technology solutions
• Contribute to infrastructure-related security strategies and apply them to ensure systems meet or exceed standards
• Build technology skill proficiencies through continued education and training opportunities
• Work to ensure the highest levels of systems and infrastructure availability
• Provide Tier 3, 24x7 technology support for the organization
• Maintain and respect all confidential information
• Perform other duties as assigned

Required Qualifications:

• 10+ years of field-related experience in networking and security
• Experience in any of the following desired:
  • Networking/Security - Cisco (ASA, ISE, Nexus, UCS), F5, Palo Alto
  • Automation/Orchestration – Ansible, PHP, Salt, Puppet, Chef
  • Compute Technologies – UCS, HCI, Bare Metal
  • Virtualization - VMware, Azure
• Excellent troubleshooting skills
• Excellent communication skills, both written and verbal
• Demonstrates ability to convey complex technical topics to non-technical audiences including organizational executives
• Demonstrate professional, friendly interaction with peers, clients, and vendors which are consistent with organizational values and philosophies
• Demonstrated ability to handle aggressive mission critical deadlines and dynamic workloads
• Self-starter with initiative to seek out areas of improvement and recommend changes
• Ability to design, document, and explain complex workflows
• Critical thinker with the ability to dive deep into inner workings of technologies
• Willingness to share knowledge and mentor those looking to improve their overall understanding and skills
• Eagerness to take on tasks outside routine or comfort zone

Remote Work Requirements:

• Must have high-speed reliable internet access with a hard-wired connection
• Must have a distraction free home office workspace
• Must be willing to participate in video virtual meetings (camera on)

Benefits:

At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.

• Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs
• Well-being: Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.

Working Conditions: This office-based position requires routine use of standard equipment and extended computer use. Candidates must be able to sit, use hands, fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, will engage only with pre-approved, contracted agency partners.

The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.

Please visit www.scriptpro.com to learn more about the mission of our company.