Infrastructure Engineer, Network Firewalls Services

Mostly Remote

Managerial / Technical Lead

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Join us as an Infrastructure Engineer, Network Firewalls Services

• We’ll look to you to develop and implement core infrastructure technologies, products and services against customer and non-functional requirements

• In order to achieve a first-class customer experience, you’ll make sure the infrastructure technology is engineered to comply with security, availability and resilience, performance and capacity

• You’ll work with colleagues across the bank, allowing you to expand your network and gain exposure for you and your work

What you'll do

As an Infrastructure Engineer, you’ll be contributing to and managing the selection, creation and maintenance of infrastructure technologies required to meet the needs of our customers, ensuring alignment to the Chief Technology Office (CTO) strategic targets and architecture outcomes.

You’ll also be:

• Making sure the required work in the platform backlog contains detailed acceptance criteria, which ensures that operations support or warranty period is clear and accountable once a system migration is complete

• Contributing to a high number of complex and risk exposed technical infrastructures

• Producing and providing ongoing management of infrastructure roadmaps, detailing lifecycles of the technology from new products and versions, through to end of support and retirement

• Providing operational support to other infrastructure teams in the event of major incidents or complex technical issues

• Building and leveraging relationships with colleagues across bank to make sure decisions made are commercially focused and create long term value for the organisation

The skills you'll need

To succeed in this role, you’ll need the ability to understand how your area of expertise supports customers, from the core development of technology to risk based decisions. On top of this, you’ll need a clear understanding of infrastructure layers or stack, and a broad knowledge across multiple platforms such as server, operating system, virtualisation, database, middleware or network.

Along with experience of contributing to roadmaps and strategies and working closely with third parties on assurance of their output and managing their performance, you’ll need the ability to communicate complex technical concepts clearly to your peers and management level colleagues, with good collaboration and stakeholder management skills.

You’ll also demonstrate:

• Advanced knowledge of network security technologies products and design, and extensive experience of working on Fortinet and other firewall vendors technologies

• A good understanding of IaaS, PaaS, SaaS and cloud technologies

• A good understanding of Agile methodologies paired with working knowledge of the Agile toolsets and experience of working in an Agile team

• The ability to relate everyday work to the strategic vision of the feature team, platform and domain

• A clear understanding of the DevOps mind-set, collaboration, automation and tooling

• A background of working in a complex, multi disciplined matrix team