Innkeeper or Innkeeping Couple

Job Overview
We are seeking a dynamic and enthusiastic Innkeeper Couple to lead the daily operations of a well-established award-winning 10-room, Bed & Breakfast Inn located in Bardstown, KY. As the heart of guest experience, the Innkeepers will oversee all aspects of hospitality management, ensuring every visitor enjoys a memorable stay. This role combines leadership, customer service excellence, and operational oversight to create a welcoming environment that exceeds expectations. The ideal candidate will possess strong supervisory skills, hospitality expertise, and a passion for delivering exceptional guest relations in a lively, fast-paced setting.

Duties

• Manage the overall daily operations of the inn, including front desk activities, guest services, and housekeeping coordination and management
• Supervise staff members, providing leadership and guidance to ensure high standards of hospitality and service delivery
• Oversee reservation management, check-in/check-out procedures, and guest inquiries with professionalism and efficiency
• Handle revenue management tasks such as budgeting, pricing strategies, and maximizing occupancy rates
• Ensure compliance with hotel policies, safety regulations, and human resources standards
• Maintain excellent guest relations by addressing concerns promptly and creating a welcoming atmosphere
• Possess good phone etiquette to assist guests and coordinate services effectively
• Conduct night audits to reconcile daily financial transactions and prepare reports for management

Qualifications

• Proven experience in hotel management or hospitality roles with supervising responsibilities desirable, but not required
• Exceptional customer service skills with the ability to handle diverse guest needs
• Knowledge of front desk operations and phone etiquette
• Excellent communication skills and a proactive approach to problem-solving
• Bar Tending experience for our onsite Bourbon Bar is desirable, and easily trainable. Evening Bar Service is offered each evening. No food service involved.

Join us as an Innkeeper to lead our team and B&B operation in delivering outstanding hospitality experiences! Your energy, leadership, and dedication will help create a vibrant atmosphere where guests feel valued and appreciated from check-in to departure. We are committed to supporting your growth in the hospitality industry while ensuring every visitor leaves with unforgettable memories.

Position offers a 1 bedroom/1 bathroom home onsite as part of overall compensation package.

Pay: $125.00 - $150.00 per day

Benefits:

• Professional development assistance

Work Location: In person