Inside Phone Sales Representative – Hearing Devices and Hearing Solutions

Yes Hearing — Inside Phone Sales - Hearing Care Consultant (Sales)

Yes Hearing is an industry-leading startup transforming the direct-to-consumer hearing care market. Since our founding in 2019, our mission has been to expand access to hearing solutions for the more than 30 million Americans experiencing hearing loss who do not currently use hearing aids. By combining innovative technology with personalized remote care and in-home services, we are redefining how patients discover, purchase, and receive hearing care.

We are a mission-driven, high-growth organization seeking a consultative sales professional who is passionate about improving quality of life for patients. Although not required, candidates with backgrounds in medical sales, hearing healthcare, or durable medical equipment (DME) are strongly encouraged to apply.

About the Role

Yes Hearing is seeking a Hearing Care Consultant (hearing aid sales) to join our team. In this highly consultative role, you will serve as a trusted advisor to prospective patients—guiding them through their hearing journey from initial inquiry to treatment adoption.

You will engage with both inbound and outbound leads, conduct needs-based discovery conversations, educate patients on hearing health and available solutions, and recommend personalized treatment options that best fit their lifestyle, budget, and clinical needs.

This role is ideal for a highly motivated sales professional with strong business acumen who thrives in a consultative, performance-driven environment. You are confident leading needs-based conversations, uncovering customer motivations, and guiding prospects toward confident purchasing decisions. The right candidate is results-oriented, comfortable discussing healthcare-related solutions, and energized by the opportunity to both exceed sales targets and make a meaningful impact on customers’ quality of life.

What You’ll Be Doing

• Conduct comprehensive, consultative conversations with prospective patients via phone and email to understand their hearing challenges, lifestyle needs, and goals.
• Educate patients and caregivers on hearing loss, treatment options, and the value of Yes Hearing’s care model.
• Recommend appropriate hearing solutions based on patient needs, clinical considerations, and budget.
• Build trust and long-term relationships by positioning yourself as a knowledgeable hearing care resource.
• Manage both inbound and outbound leads throughout the full sales lifecycle—from initial contact through conversion and follow-up.
• Develop deep product and industry knowledge across multiple hearing aid manufacturers and technologies.
• Collaborate with clinical and operational teams to ensure a seamless patient experience.
• Contribute to process improvements, messaging, and best practices to enhance patient engagement and conversion.
• Maintain accurate documentation and pipeline tracking within CRM systems.

Requirements

• A minimum of 1+ years of sales in a B2C medical device or medical service sales driven environment. (Required)
• Inside sales: 2+ years (Required)

Experience in consultative sales, preferably in:

• Medical device or healthcare sales
• Other patient-focused healthcare environments
• Strong discovery, objection-handling, and relationship-building skills
• Comfort discussing health-related needs with empathy and professionalism
• Proven ability to manage a pipeline and close sales in a structured process
• Self-starter mindset with the ability to thrive in a fast-paced remote environment
• Excellent communication and active listening skills
• Passion for helping people improve their quality of life
• Experience with handling a high volume of inbound sales calls.
• Experience/proficiency in CRM programs such as SalesForce and Google Sheets.

Why Join Yes Hearing?

• Earning Potential: Competitive base salary plus a commission structure that directly rewards performance. Top performers have the opportunity to significantly increase their income.
• Be Part of Something Early: Join a fast-growing startup where your contributions matter, your voice is heard, and you can help shape the future of the company.
• Make a Real Impact: Help people improve their quality of life through better hearing and personalized care..
• Entrepreneurial Environment: Work alongside a driven team that values initiative, ownership, and creative thinking.
• Modern Healthcare Meets Technology: Be at the forefront of a rapidly expanding healthcare category that blends innovation, convenience, and patient-centered care.
• Flexibility & Autonomy: Operate with independence while having the support, tools, and training needed to succeed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have any questions about this please contact us.

For more information on Yes Hearing please visit www.go.yeshearing.com

**Be aware that scammers may attempt to contact you regarding this job posting. It is important to be cautious and protect your personal information. All communication related to this job will be conducted via Yes Hearing email addresses. If you are contacted by someone claiming to represent Yes Hearing who does not have an official company email address, do not provide any personal information or respond to the communication. Instead, please contact us immediately at recruiting@yeshearing.com to verify the legitimacy of the communication. We take your privacy and security seriously and want to ensure that all job seekers have a safe and positive experience when applying for positions with our company.

Pay: $4,000.00 - $6,000.00 per month

Work Location: In person