Inside Sales - HVAC

Counter Sales - HVAC

Reports to Branch Manager

Location 6078 Wolff Road, Medina OH 44256

Summary of Job Duties:

• Provide customer service that is friendly, helpful, fast, and accurate.
• Process customer payments, returns, and credits
• Suggest, promote, sell, and upsell products to increase sales volume
• Present yourself in a professional manner at all times
• Inform and explain ongoing and upcoming special promotions, programs, and spiffs
• Maintain up-to-date knowledge of product lines, purchasing notes, flyers, trade magazines
• Provide post-sale customer support, including follow-ups, troubleshooting, invoice concerns, etc.
• Develop pricing quotes by researching items & delivery dates, contacting reps, consulting catalogs, and other literature.
• Keep counter displays stocked and neat, product rotated, and maintain lobby food and beverage machines
• Customer order support as needed, such as: will call, cash window, and order pulling
• Warehouse support as needed, such as: receiving, stocking, shipping, inventory, etc.
• Attend training opportunities at various company branches
• Follow all relevant standard operating procedures (SOPs)
• Other duties as assigned
  
  
  

Job Requirements/Expectations:

• Customer service mindset
• Positive, can-do attitude
• Willing to go above and beyond to be helpful
• Previous sales experience preferred
• Previous HVAC, plumbing, electrical products knowledge preferred
• Ability to multi-task on a computer
• Be able to pass drug test background screening
  
  
  

Physical/Mental/Environmental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to:

• Stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear
• The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl
• The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 80 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  
  
  

Why choose us? A great company begins with great people!

• Family owned & operated since 1965
• Weekly Paychecks
• Paid Training
• Benefits including Medical, Dental, Vision, Company Paid: Short Term Disability & Life Insurance
• 401k with MATCH
• Paid Time Off
  
  
  

Apply today at www.wolffbros.com/careers or send a message to hr@wolffbros.com.

We believe in diversity and are an Equal Opportunity Employer

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