Inside sales/Showroom representative

Overview
Join our dynamic team as an Inside Sales/Showroom Representative, where your enthusiasm and communication skills will drive customer engagement and business growth. In this energetic role, you will serve as the vital link between our company and clients, providing exceptional customer service while actively promoting our products and solutions. Your proactive approach will help foster strong relationships, generate new business opportunities, and ensure a seamless experience for all visitors and prospects. This position offers a vibrant environment for motivated individuals eager to develop their sales expertise and make a tangible impact.

Responsibilities include:

• Communicating with customers, making inbound/ outbound calls to potential customers, and following up on leads. Servicing walk ins.
• Provide excellent customer service to walk in customers.
• Ensure inventory is verified for purchase orders.
• Check and match invoices with customer pick up orders.
• Price products for showroom and keep shelves stocked properly and orderly.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Education & Experience

• Post-secondary education or equivalent
• Previous experience in an inbound/outbound call center or a related sales position preferred.
• Experienced in e - commerce online sales using live chat/ email/ phones.
• Proficiency in Microsoft Office and CRM software such as Salesforce.com.
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Efficient and accurate typing speed at least 30 wpm - 40 wpm.
• Ability to achieve targets.

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person