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Institutional Research Analyst

Providence, United States

The Office of Institutional Research and Planning at Rhode Island College is dedicated to supporting institution’s mission of student success. The office is committed to providing stakeholders, both within the institution and external, with accurate and timely data about the College.

Primary Purpose

The Institutional Research Analyst will perform research and analytical duties to support the Director and Assistant Director of Institutional Research & Planning in carrying out the office’s mission.

Essential Duties

WE ARE UNABLE TO SPONSOR H-1B VISAS OR OTHER EMPLOYMENT-BASED WORK AUTHORIZATIONS AT THIS TIME.

Work with a large volume of data, linking databases and datasets, to effectively inform stakeholders.
To be responsible for a full range of data analysis requirements including developing research methodology, implementing appropriate statistical techniques, managing a number of projects, and processing and reporting on data accurately.
Perform data management activities including dataset documentation.
Use longitudinal data to produce a variety of compelling products (reports, charts, maps, visualizations) in formats appropriate for a variety of audiences.
Produce both technical and informal writings about data.
Maintain deep and up-to-date knowledge of the internal datasets and data systems.
Troubleshoot data inconsistencies within projects, administrative and scientific datasets, and workflow. Provide high-quality, relevant, and timely data and reports to all customers.
Lead teams of colleagues on specific projects (i.e. data story development). Under the direction of the Director of Institutional Research and Planning, monitor project, scope, deliverables, etc. against project plan.
Assist with new employee training, orientation, professional and skill development as requested.
Provide insight and operational support to the Director of Institutional Research and Research as requested.
Coordinate with the Information Technology team on software and product-related efforts providing additional support as needed to build new tools, data products, and indicators.
Meet with stakeholders to explore and analyze data related to key questions.
Coordinate with supervisor on priorities. Assist with minor office and administrative tasks. Advance office’s mission. Strategize about new projects. Participate in organizational/ departmental strategic planning and implementation.
Work collaboratively with others in a diverse and inclusive environment.

Occasional Duties

Perform other related duties as required or assigned by the Director of Institutional Research and Planning.

Required Skills, Knowledge, and Abilities

Ability to work with large databases.
Knowledge of research techniques, including planning studies and investigations, determining variables, developing bibliographical and other sources of data, and preparing research reports.
General knowledge of statistical principles and procedures, sampling and survey techniques.
Ability to gather, compile, and analyze quantitative and qualitative information and present the information in a variety of formats (tabular, graphic, etc.).
Demonstrated ability to tell stories with data using data visualization software or other reporting/BI tools (such as Tableau, PowerBI, ArcGIS, etc.).
Ability to communicate effectively both orally and in writing.
Excellent organizational skills.
Ability to establish and maintain cooperative working relationships.
Strong attention to detail, coupled with the ability to see the broader purpose of projects.
Ability to work independently and manage projects with minimal supervision.
Proficiency with MS Office or comparable software packages.

Required Qualifications

Education: Bachelor’s Degree in business administration, computer science, mathematics, psychology, or other quantitative and research-oriented field.

Experience: A minimum of two years’ experience in a research/analytic setting, experience working with large datasets; experience with survey research.

Preferred Qualifications

Master’s Degree and experience in higher education, ideally in institutional research.
Proficiency with SPSS or other statistical package.
Experience with an ERP system, such as PeopleSoft.
Bilingual in English and Spanish.

Environmental Conditions

The employee is not exposed to any known adverse environmental conditions.

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