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Instructional Aide - Library
Please see Special Instructions for more details.
1. Rate of pay of $17.00 per hour; maximum 28 hours per week
2. Official transcripts required prior to employment (if applicable)
3. Recommended hire will be subject to pre-employment screenings
4. Triton College is an AA/EOE
2. Official transcripts required prior to employment (if applicable)
3. Recommended hire will be subject to pre-employment screenings
4. Triton College is an AA/EOE
Posting Details
Posting Summary
Posting Number
S00584P
Position Title
Instructional Aide - Library
Position Type
Hourly
Department
Academic Success
Essential Function
ESSENTIAL FUNCTION:
Maintain an inviting atmosphere to provide students, faculty, and staff assistance in the use of computers, scanners, printers as well as Microsoft applications within the Library. Provide a wide variety of basic public, technical, and clerical services including circulation and resource information. Assist users over the phone, online, and in person regarding Blackboard/online courses, student email and student portal inquiries. Collaborate with faculty, staff, and students to reserve designated study rooms/ class areas
Maintain an inviting atmosphere to provide students, faculty, and staff assistance in the use of computers, scanners, printers as well as Microsoft applications within the Library. Provide a wide variety of basic public, technical, and clerical services including circulation and resource information. Assist users over the phone, online, and in person regarding Blackboard/online courses, student email and student portal inquiries. Collaborate with faculty, staff, and students to reserve designated study rooms/ class areas
Qualifications
EDUCATION:
1. High school diploma or equivalent
EXPERIENCE:
1. 1 year of library experience
1. High school diploma or equivalent
EXPERIENCE:
1. 1 year of library experience
2. Previous work experience in a customer-based office environment
SKILLS:
1. Strong Microsoft Business Applications Processing skills
2. Excellent customer service in person, over the phone, and online.
3. Ability to adapt and learn new technology.
4. Ability to work independently, as well as collaboratively as a contributing team player.
5. Detail oriented, strong analytical thinking, interpersonal skills, and organizational skills.
6. Multitasking, time management and excellent communication skills.
7. A general knowledge of college policies and procedures. Specific knowledge of Library policies
and procedures applicable to Triton.
SKILLS:
1. Strong Microsoft Business Applications Processing skills
2. Excellent customer service in person, over the phone, and online.
3. Ability to adapt and learn new technology.
4. Ability to work independently, as well as collaboratively as a contributing team player.
5. Detail oriented, strong analytical thinking, interpersonal skills, and organizational skills.
6. Multitasking, time management and excellent communication skills.
7. A general knowledge of college policies and procedures. Specific knowledge of Library policies
and procedures applicable to Triton.
8.. Library of Congress Call Number System
9. Alma ExLibris System
10. Primo VE
10. Primo VE
11. Cannon Printers
12. Student Services Software
Training will be provided as needed.
Responsibilities
RESPONSIBILITIES:
Daily contact with students, faculty, and staff, in person, over the telephone, and via email receiving requests for and providing information about Library & student service resources and their usage.
Manage the daily operations of the Service Desk at the Library
Circulating library materials: Alma ExLibris
Maintaining Loanable Technology inventory organization
Re-shelving, Shelf Reading, & Shifting books
Monitor the function of all computers, scanners, and printers, including changing toners and replenishing printer paper supply.
Maintain order of the Library, deal with disruptions, problems/concerns according to Triton College and the Library policies and procedures.
Ensure/safeguard opening and closing of the Library, attentiveness for the prevention of theft, destruction of hardware and software and illegal activities such as software prating and copyright infringement.
Identify software applications and hardware malfunctions and report to manager, coordinator or supervisor.
Other duties assigned.
Posting Date
03/24/2026
Closing Date
Special Instructions to Applicants
1. Rate of pay of $17.00 per hour; maximum 28 hours per week
2. Official transcripts required prior to employment (if applicable)
3. Recommended hire will be subject to pre-employment screenings
4. Triton College is an AA/EOE
2. Official transcripts required prior to employment (if applicable)
3. Recommended hire will be subject to pre-employment screenings
4. Triton College is an AA/EOE
Quicklink for Posting
Supplemental Questions
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Required Documents
Required DocumentsOptional Documents
- Resume
- Cover Letter
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