Instructional Designer and Technology Specialist

Position Title: Instructional Designer and Technology Specialist

Department: Academic Affairs

Title of Immediate Supervisor: Assistant Dean for Academic Success

Funded Term / Work Cycle: 12-month, full-time

Expected Daily Work Hours: 8:00 a.m.–5:00 p.m.

Expected Weekly Work Schedule: Monday–Friday

Pay Grade: 7S

Expected Salary Range: $47,000

About Maryville College:

Maryville College is a nationally ranked institution of higher learning and one of America’s oldest colleges. For more than 200 years, we’ve educated students to be giving citizens and gifted leaders to study everything so that they are prepared for anything. Our graduates are equipped to address complex problems, engage with diverse communities, and launch meaningful careers.

Nestled in Maryville, Tennessee, between the Great Smoky Mountains National Park and the city of Knoxville, our campus combines the beauty of a rural setting with the advantages of an urban center. With a wide range of academic programs and a strong tradition of career preparation, our alumni live “strong of mind and brave of heart,” carrying forward our Presbyterian founder’s charge to do good on the largest possible scale.

Mission

At Maryville College, we offer more than a mission—we offer support. Our employees receive a comprehensive benefits package including medical, dental, and vision coverage; a generous paid time off program; a retirement plan with an employer match of up to 5%; tuition benefits for employees, spouses, and dependents; and the opportunity to grow in a collaborative community that values professional excellence and personal well-being.

“Maryville College prepares students for lives of citizenship and leadership as we challenge each one to search for truth, grow in wisdom, work for justice and dedicate a life of creativity and service to the peoples of the world.”

Values:

• Scholarship: We commit ourselves to lifelong curiosity and learning, to the search for knowledge, and to intellectual creativity.
• Respect: We commit ourselves to honor the worth, dignity, and freedom of ourselves and all creation, and to treat others as we wish to be treated.
• Integrity: We commit ourselves to truth, honesty, dependability, and responsibility in all our actions and relationships.

Education

• Bachelor's degree required in instructional design, educational technology, or similar relevant field from an accredited college or university

Experience

• Minimum of three (3) years of experience in instructional technology or instructional design.
• Experience using best practices in designing and implementing online courses in a variety of formats, including asynchronous, hybrid, and hy-flex modalities

• Collaborate with faculty to integrate technology into course design, assignments, and learning activities across online, hybrid, and face-to-face formats.
• Serve as a technology consultant for academic departments, providing guidance on digital tools that enhance teaching and learning.
• Coordinate with Information Technology Services to support system updates, troubleshooting, and classroom technology improvements.
• Participate in campus committees, working groups, or initiatives related to instructional innovation.
• Provide expertise and recommendations during planning for technology-enhanced learning spaces and digital learning strategy.

Data, Technology, and Compliance

• Collaborate with IT staff to maintain and support the College’s learning management system (LMS), learning tools, and integrations with related platforms.
• Support faculty and staff in using instructional technologies such as lecture capture tools, classroom AV systems, multimedia tools, and digital assessment platforms.
• Ensure digital materials and instructional platforms meet accessibility standards and federal compliance expectations.
• Track platform usage, workshop attendance, faculty adoption, and other data relevant to assessment and strategic planning.
• Assist with reporting requirements for the Title III grant and other internal initiatives.

Stakeholder and Institutional Support

• Collaborate with Academic Affairs staff to provide faculty and staff with timely support for instructional technology issues, including troubleshooting, consultation, and resource development.
• Collaborate with IT staff to respond to tickets or requests related to LMS operation, classroom technologies, digital media tools, and instructional systems.
• Partner with Academic Affairs, advising, and student support offices to ensure a consistent and effective digital learning experience.
• Support student users as needed in navigating learning platforms and tools.

Operations and Technical Oversight

• Develop and deliver workshops, tutorials, online guides, and training materials related to instructional technologies.
• Maintain the instructional technology knowledge base, help documentation, and resource libraries.
• Assist with the design, configuration, and maintenance of technology-rich classrooms, labs, and learning environments.
• Support pilots, testing, and phased rollouts of new instructional tools and platforms.
• Work with vendors on technical support, configuration assistance, or product updates.

Fiscal Oversight

• No independent budget authority.
• Provide recommendations for purchasing instructional software, equipment, or improvements to technology-enhanced learning spaces.

Strategic Planning and Sustainability

• Research emerging instructional technologies and make recommendations for adoption, expansion, or discontinuation.
• Provide feedback that strengthens digital learning strategies and long-term sustainability of instructional technology initiatives.
• Contribute to planning and documentation that ensures continuity and scalability of digital learning support.

Other

NOTE: Other roles/duties will be assigned as necessary to assist the College in the attainment of the goals set forth and the enhancement of a positive, respectful learning environment for all staff, faculty, and students.

• Knowledge of instructional design principles and best practices for technology-enhanced learning.
• Proficiency with LMS platforms and learning tools
• Knowledge of digital media tools, instructional software, and classroom AV systems.
• Strong communication, training, and facilitation skills.
• Ability to troubleshoot technical issues and guide users through solutions.
• Ability to manage multiple projects, meet deadlines, and collaborate across campus units.
• Skill in evaluating new technologies and presenting recommendations.
• Ability to support faculty with varying levels of technology experience.

• None required.
  Preferred but optional: certifications in instructional technology, LMS administration, or related areas.

WORK ENVIRONMENT
Work is typically performed in a professional office environment and includes:

• Regular use of computers, phones, and standard office equipment
• Frequent interaction with faculty, staff, and instructional support teams
• Occasional movement between campus buildings for meetings, consultations, or faculty support
• Managing multiple priorities in a fast-paced setting
• Extended screen time for reviewing digital course materials and building online content
• Ability to assist during workshops or faculty learning sessions (standing, presenting, moving equipment)
• Work in both physical and digital learning environments

PHYSICAL REQUIREMENTS

• Ability to remain in a stationary position for extended periods during design and development work
• Ability to move about campus as needed for consultations or training sessions
• Ability to lift and move up to 20 pounds (A/V equipment, training materials, or technology components)
• Sufficient manual dexterity to operate office technology and instructional design tools
• Ability to communicate effectively in person, by phone, and electronically

• Computers and standard office equipment
• Learning management systems (e.g., Blackboard)
• Instructional design and accessibility software (e.g., Articulate, Adobe products, multimedia tools)
• Communication technologies including email, Teams, and collaboration platforms
• A/V equipment used during training sessions, workshops, or instructional support