Instructional Library Associate

The City of Takoma Park is seeking a Library Instructional Associate responsible for supporting the daily operation of the City Library. This position will staff the computer center.

Typical Duties:

• Assists patrons in the use of public computers; instructs patrons in the use of software; assists
• patrons in locating and evaluating online resources, including the library’s online collections.
• Provides information to the public related to library programs and services.
• Aids patrons with a wide variety of tasks.
• Assists school age patrons with reports and other homework.
• Maintains equipment and facilities; performs routine troubleshooting; reports equipment issues.
• Maintains computer room supplies.
• Assists patrons with printing a variety of documents.
• Opens, closes and secures the computer center for the public use.
• Identifies problems and makes reports to supervisor or other appropriate City staff.
• Performs related duties.

Knowledge, Skills, and Abilities required to be successful are:

• Knowledge of library and computer center policies and procedures.
• Knowledge of computers and job-related software programs, including internet applications, word
• processing, spreadsheet, email, graphics, and presentation programs.
• Knowledge of computer maintenance, troubleshooting and updating principles.
• Knowledge of the library’s online and electronic resources, including
• installation of relevant apps and creating individual accounts.
• Knowledge of customer service principles and practices.
• Skill in problem solving.
• Skill in prioritizing and planning.
• Skill in interpersonal relations.
• Skill in oral and written communication.

Minimum qualifications include:

• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/ internship or having had a similar position for one to three years.

The hourly wage for this position is expected to be between $28.25 and $33.28 and will be offered at a level consistent with the experience and qualifications of the candidate. This position is scheduled for every Saturday from 12pm-6pm.

The City of Takoma Park is a small jurisdiction in Montgomery County, Maryland bordering the District of Columbia and Prince George’s County. Inhabited by a diverse and politically active population of 17,000 residents, Takoma Park is known for its progressive policies, historic tree-lined neighborhoods, and independent businesses. We are proud to be a workforce of almost 200 full-time and part-time employees that are as diverse as the community we serve.

The City of Takoma Park is proud to be an equal opportunity employer. We strive to be a diverse workforce that is representative of the residents we serve and the area in which we live. We are dedicated to creating an inclusive environment where employees of diverse backgrounds can thrive and make a positive impact in the services we provide.