Insurance Agency Office Manager

Job Summary
We are seeking bi-lingual (English / Spanish) Insurance Agency Office Manager with an active Kansas Property and Casualty Insurance license to lead daily operations within our busy insurance office. In this pivotal role, you will oversee administrative functions, manage client and vendor relationships, coordinate team activities, and ensure smooth office workflows. Your energetic leadership will help foster a positive environment that enhances productivity, improves client satisfaction, and supports the overall success of our agency. This position offers an exciting opportunity for a proactive professional to make a meaningful impact in a fast-paced insurance setting.

Responsibilities

• Daily supervision of 2-3 agents and customer service representatives
• Supervise daily office activities, ensuring efficient workflow and excellent customer service
• Interfacing with business owner on all aspects of the business operation
• Manage scheduling for team members, appointments, and client meetings to optimize productivity
• Sell insurance products to our numerous clients.
• Handle human resources functions such as onboarding new staff, training, and performance evaluations
• Oversee office operations including supervising other agents, greeting clients, and managing inquiries

Required Skills

• Current Kansas Property and Casualty Insurance License
• Fluency in both English and Spanish
• Proven supervising experience in an office or administrative environment with team management responsibilities
• Strong organizational skills with the ability to multitask efficiently in a fast-paced setting
• Excellent communication skills for interacting with clients, vendors, and team members
• Proficiency in Microsoft Word, Excel, Outlook
• Office experience with clerical tasks such as filing, calendar management, and front desk duties
• Ability to manage schedules effectively using calendar tools and prioritize tasks accordingly

Additional Kansas Insurance Agent licenses (Life, Health) are desirable, but not required.

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Paid time off
• Professional development assistance

Work Location: In person