Insurance and Billing Coordinator(Dental)

Chief Purpose of the Position

Responsible for managing dental insurance billing and revenue cycle functions for VCU Dental Care practices supporting the VCU School of Dentistry. This includes claim submission, payment posting, denial resolution, aging follow-up, and insurance-related inquiries to ensure accurate reimbursement and revenue integrity.

Knowledge, Skills, and Abilities

• Knowledge of dental billing, CDT coding, and revenue cycle processes
• Strong analytical and quantitative reasoning skills
• Proficiency in Microsoft Office (Word, Excel) and Windows-based systems; Google Apps preferred
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Ability to prioritize, multitask, and meet deadlines in a fast-paced environment
• Ability to research and resolve payer and claims issues independently

Education and Experience

• High School diploma or equivalent required
• Minimum 3 years’ experience in a dental office or dental billing environment
• 1+ year experience with electronic health records or dental practice management systems

Hiring Range: commensurate with experience

Brief Summary of Benefits: Benefits for this position include, but are not limited to Health and Group Life Insurance, Vision, Dental Insurance and Dental Discounts, Flexible Spending Participation, HSA, and Paid Holidays. After completion of 90 days, you are eligible for Paid Time Off (PTO) Leave. After completion of 6 months, you are eligible for a 401k contribution and match. Professional Development/Tuition Assistance, Short Term Disability, Long Term Disability, and Life Insurance.

EEO Statement: VCU Dental Care is an Equal Employment Opportunity Employer. We do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, physical or mental disability, and/or age.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Do you have a through knowledge of CDT coding?

Experience:

• EHR systems: 1 year (Required)
• Dental Office Billing: 3 years (Required)

Ability to Commute:

• Richmond, VA 23298 (Required)

Work Location: In person