Insurance and Scheduling Specialist

POSITION: Insurance and Scheduling Specialist (Central Scheduling Team)

EMPLOYMENT TERM: Full-Time

START DATE: As soon as a qualified candidate is hired

WORK HOURS: Monday - Friday 8:00 a.m. – 5:00 p.m.

REQUIRED EXPERIENCE:

Medical Office experience including knowledge of medical terminology, anatomy, CPT codes and insurance highly preferred.

POSITION DESCRIPTION:

Performs insurance verifications, authorizations, as well as schedules surgeries, clinical appointments, MRIs, CTC, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Call insurance companies and/or utilize online resources to verify eligibility and benefits
Complete and document referrals and authorizations
Verify insurance cards for active coverage and that they are entered into EMR system
Make corrections or changes made to patient’s insurance
Schedule appointments for physicians, therapists, and surgery center
Communicate effectively with outside facilities for surgery and test scheduling
Complete implant estimates for doctors/nurses
Have great attention to detail and be able to multi-task effectively
Be open for schedule changes for department coverage
Assist team and other departments with duties as assigned
Able to work independently along with supporting a team as needed

SKILLS NEEDED:

Work well in a team environment.
Have excellent computer and telephone skills.
Excellent written and verbal communication skills
Have basic knowledge of medical office practices, terminology, and abbreviations.
Have excellent communication/customer service. Must be able to clearly and precisely communicate with doctors, nurses, therapists, co-workers, outside facilities and representatives, and patients.
Adhere to OSHA, HIPAA, and MEDICARE guidelines.

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