Insurance Billing and Accounts Receivable

About Us:

We are a small, patient-focused optometry practice that offers both routine and medical eyecare. Our dedicated team is passionate about delivering outstanding care and service in a warm, community-oriented environment. We are looking for a reliable, detail-oriented Insurance Billing Specialist & Accounts Receivable Professional to join our team.

Position Overview:

As our Insurance Billing Specialist & Accounts Receivable professional, you will be responsible for managing the full cycle of insurance claims, billing, and patient account reconciliation. You will work closely with our clinical and front office teams to ensure accurate coding, timely submission of claims, and effective follow-up on unpaid or denied claims.

Because we are a small team, we value flexibility and collaboration. This role may occasionally involve assisting with front office duties or supporting other team members as needed.

Key Responsibilities:

• Accurately submit medical and vision insurance claims (electronic and paper)
• Perform insurance verification and authorization prior to patient visits
• Post insurance and patient payments and reconcile accounts
• Follow up on unpaid, denied, or underpaid claims
• Correct and resubmit claims as necessary
• Communicate with insurance companies and patients to resolve billing issues
• Maintain detailed and organized billing records
• Assist patients with billing questions in a professional and compassionate manner
• Collaborate with the front desk and clinical staff to ensure accurate charge capture
• Support other administrative or clerical tasks as needed

Qualifications:

• Excellent communication and interpersonal skills
• High attention to detail and organizational skills
• Ability to manage time effectively and work independently
• Willingness to support team members and take on varied tasks as needed
• Professional, courteous, and patient-focused demeanor
• Ability to adapt to changing systems and processes in a dynamic small-office setting

Preferred Skills:

• 2+ years of experience in medical billing and accounts receivable
• Strong understanding of insurance guidelines, EOBs, and coding (ICD-10, CPT, HCPCS)
• Familiarity with medical billing software
• Experience with vision plans (VSP, EyeMed) and medical insurers (Medicare, BCBS, etc.)
• Knowledge of HIPAA and healthcare compliance standards
• Proficiency in Microsoft Office

Full-time Benefits:

• Competitive hourly wage DOE
• Vision exam and eyewear benefits
• Health and dental insurance
• Paid time off and paid holidays
• Retirement plan
• Employer sponsored advanced training, certifications, and continuing education

Physical Abilities:

• Work requires moderate physical exertion 25% of the time.
• Ability to lift objects weighing 40 lbs or less
• Job duties frequently require intense concentration and attention to detail (50-80% of work time)

Job Type: Full-time

Base Pay: $20.00 - $26.00 per hour

Application Question(s):

• What about this role in particular made you want to apply, and what makes you a good candidate?
• Please provide 2-3 days and time ranges that could work for an interview.

Education:

• High school or equivalent (Preferred)

Work Location: In person