Insurance Coordinator / Front Desk Team Member

Insurance Coordinator / Front Desk Team Member

Dental Practice | 37-40 hours/week
$24–$28 per hour (based on experience)

Our dental practice is looking for a detail-oriented, organized, and friendly Insurance Coordinator to join our team! If you enjoy both the administrative and patient-facing sides of dentistry, we’d love to meet you.

Position Overview

The Insurance Coordinator plays a key role in ensuring accurate and timely insurance processing while supporting front desk operations. This position will be cross-trained in all front office responsibilities to provide seamless patient service and team support.

Responsibilities

• Greet patients and visitors warmly, providing exceptional front desk service and guiding them through check-in procedures
• Verify patient insurance coverage, complete breakdowns and update medical records accurately
• Submit insurance claims in timely manner, ensuring all necessary documentation is complete for claims submission
• Manage appointment scheduling, rescheduling, and cancellations efficiently to optimize clinic flow
• Maintain strict compliance with HIPAA regulations to protect patient confidentiality at all times
• Coordinate with insurance companies for claim follow-ups, denials, and appeals as needed
• Answer incoming calls professionally and efficiently
• Cross-train in all front office responsibilities
• Participate in ongoing training an continuing education courses
• Additional responsibilities as delegated

Qualifications

• Previous experience in dental office or medical office setting is highly preferred
• Strong knowledge of dental insurance verification, billing procedures and claim processes
• Understanding of HIPAA regulations to ensure patient privacy and data security
• Excellent communication and organizational skills with attention to detail in handling documentation and insurance claims
• Ability to multitask and work in a team environment
• Eaglesoft and Vyne software experience is a plus

Compensation & Benefits

• Competitive pay: $24–$28/hour (based on experience)
• Medical insurance compensation
• HSA/IRA/401K matching
• Paid Time Off (PTO)
• Supportive team environment
• Growth and cross-training opportunities
• Stable, full-time position in a professional dental office

If you are dependable, detail-oriented, and passionate about helping patients navigate their insurance benefits, we encourage you to apply. We look forward to welcoming a motivated and dedicated team member to our practice!

Pay: $23.00 - $28.00 per hour

Expected hours: 37.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off

Work Location: In person