Insurance Coordinator/Receptionist

Overview
We are seeking a dynamic and detail-oriented Insurance Coordinator/Receptionist to join our healthcare team. This vital role combines front desk responsibilities with insurance coordination, ensuring smooth patient flow and accurate billing processes. The ideal candidate will be energetic, highly organized, and possess a passion for delivering exceptional patient service while managing complex insurance procedures. This position offers an engaging environment where your administrative expertise directly contributes to efficient clinic operations and positive patient experiences.

Duties

• Greet patients warmly, manage multi-line phone systems, and handle patient check-in and check-out procedures with professionalism and courtesy
• Verify insurance coverage, perform insurance eligibility checks, and obtain prior authorizations,
• Review medical documentation for accuracy and completeness, ensuring compliance with HIPAA regulations and proper coding standards
• Process billing claims accurately, follow up on unpaid claims, and facilitate collections for outstanding balances
• Assist with appointment scheduling, coordinate care plans, and manage medical records filing to streamline clinic operations
• Provide exceptional customer service by addressing patient inquiries promptly and professionally while maintaining confidentiality

Skills

• Extensive experience with dental office management systems such as open dental,dentrix
• Strong understanding of dental terminology, Dental codes and Dental insurances
• Excellent communication skills with phone etiquette expertise; bilingual abilities are highly valued
• Demonstrated knowledge of HIPAA compliance standards and documentation review procedures
• Skilled in dental billing, insurance verification, intake procedures, and office management tasks
• Proficient in general computer skills necessary for efficient administrative support
• Prior clinic or dental office experience preferred; familiarity with dental terminology is advantageous
• Ability to handle multiple priorities efficiently in a fast-paced environment while maintaining attention to detail

Join our team to play a crucial role in delivering outstanding healthcare services! We are committed to fostering a supportive work environment that values your skills and dedication. This paid position offers opportunities for growth within a vibrant healthcare setting where your contributions truly make a difference.

Pay: $20.00 - $25.00 per hour

Work Location: In person