Insurance Customer Service Representative

Company Overview

Greenpoint Insurance Brokerage is a dedicated insurance brokerage firm located in Greenpoint, Brooklyn. With a strong commitment to serving the local community, we specialize in both commercial and personal insurance needs, providing exceptional customer service and tailored solutions to meet the diverse requirements of our clients.

Summary

We are seeking an Insurance Agent to join our team at Greenpoint Insurance Brokerage. In this role, you will be responsible for assisting clients with their insurance needs, offering personalized solutions, and ensuring a high level of customer satisfaction. Your expertise will play a vital role in helping clients navigate their insurance options effectively.

Responsibilities

• Assist clients in identifying their insurance needs and provide tailored policy recommendations.
• Communicate effectively with clients to explain coverage options and benefits.
• Negotiate terms and conditions with insurance providers on behalf of clients.
• Maintain accurate records of client interactions and policy details.
• Analyze market trends to provide informed advice to clients regarding their insurance choices.
• Deliver exceptional customer service to ensure client satisfaction and retention.

Requirements

• Proven experience in insurance sales or a related field is preferred.
• Strong communication and negotiation skills are essential.
• Customer service-oriented with a passion for helping others.
• Ability to analyze information and provide sound recommendations.
• Bilingual or multilingual skills are a plus but not required.
• Familiarity with HIPAA regulations is beneficial.

If you are ready to make a difference in the lives of our clients while advancing your career in the insurance industry, we invite you to apply today at Greenpoint Insurance Brokerage!

Job Type: Full-time

Pay: From $41,600.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person