Insurance/ Patient financial

Job Overview
Join our dynamic healthcare team as an Insurance/Patient Financial Specialist, where your expertise will empower patients to navigate their insurance benefits and financial responsibilities with confidence. In this vital role, you will serve as a compassionate guide, ensuring accurate billing, efficient claims processing, and clear communication regarding patient accounts. Your proactive approach will help optimize revenue cycles while delivering exceptional service that makes a real difference in patients’ healthcare journeys.

Responsibilities

• Review and verify patient insurance information to ensure accurate billing and claims submission
• Assist patients in understanding their insurance coverage, co-pays, deductibles, and out-of-pocket expenses. Present patients with Good Faith Estimates. Explain the different payment options in our office.
• Resolve billing discrepancies by coordinating with insurance companies and internal departments
• Educate patients about payment options, financial assistance programs, and payment plans
• Maintain detailed records of all patient interactions, billing activities, and claim statuses
• Collaborate with clinical staff to ensure proper documentation supports accurate billing processes

Requirements

• Proven experience in medical billing, insurance verification, or patient financial services within a healthcare setting
• Strong knowledge of health insurance plans, coding procedures, and claims processing systems
• Excellent communication skills with the ability to explain complex financial information clearly and empathetically
• Detail-oriented with strong organizational skills to manage multiple accounts efficiently
• Ability to work collaboratively with team members and external insurance providers
• Familiarity with electronic health record (EHR) systems and billing software is preferred
• A proactive attitude with problem-solving skills to address billing issues swiftly and effectively
• Join us in making healthcare accessible and transparent! We are dedicated to fostering an inclusive environment where your skills contribute directly to improving patient experiences while supporting the operational success of our organization.

Pay: $33,280.00 - $37,440.00 per year

Benefits:

• Paid time off

Work Location: In person