Intake Coordinator / Administrative Assistant

Intake Coordinator / Administrative Assistant

Part-Time | Remote | Stamford, CT-Based Boutique Private-Pay Psychotherapy Practice

EleVolve is a bespoke private-pay psychotherapy practice serving high-achieving women who may look successful on the outside, but secretly feel overwhelmed, anxious, disconnected, or stuck. We help clients create lives that feel calmer, more aligned, and more authentic.

We are seeking a warm, polished, highly organized Intake Coordinator / Intake to serve as our Client Concierge and rock start admin to the practice. The role will help to support client service, scheduling, intake coordination, and administrative support within a growing founder-led mental health private practice.

This is a meaningful, client-facing role. As the first point of contact for prospective and current clients, you set the tone for the care we provide, and make this role an integral part of the practice we are building.

Position Details

• Location: Work from home to start, supporting a Stamford, CT-based psychotherapy practice
• Schedule: Part-time, Flexible Hours starting at 5 hours per week, with potential for growth over time
• Compensation: Starting at $18/hour
• Potential for benefits: As the practice grows, we plan to offer benefits.

Key Responsibilities

• Respond to phone calls, emails, and client inquiries in a warm, professional, and timely manner
• Manage lead follow-up and consultation scheduling
• Support booking, scheduling, rescheduling, and cancellations
• Ensure intake paperwork, consent forms, and onboarding tasks are completed before appointments
• Assist with EHR, administrative systems, and practice management tasks
• Support superbill-related administrative needs
• Coordinate referrals and outside provider outreach as needed
• Assist with light marketing, networking, and practice support tasks
• Help track basic KPIs and support practice growth over time
• Identify opportunities to improve organization, communication, and workflow

Qualifications + Who We’re Looking For

If you are polished, dependable, warm, proactive, and highly organized, you are a great fit for this role. We are looking for someone who communicates clearly, handles emotionally sensitive conversations with maturity and discretion, protects confidentiality, and follows through consistently.

This role is best suited for someone who is reliable, flexible, tech-fluent, and comfortable in a fast-moving, founder-led private practice with high standards and room to grow.

Preferred qualifications:

• Experience in client service, administrative support, intake coordination, patient care coordination, scheduling, or front desk/client experience roles
• Familiarity with Google Workspace
• Familiarity with HIPAA and healthcare privacy standards preferred, but not required
• Comfortable learning new systems and technology quickly
• Strong written and verbal communication skills
• Interest or background in psychology, counseling, social work, or mental health is a plus
• Undergraduate or graduate students in psychology, counseling, or social work are welcome to apply

How to Apply

Please include:

• your resume
• a cover letter sharing why you feel you would be a strong fit for this role

Applications without a cover letter wil not be considered.

Pay: $18.00 - $20.00 per hour

Application Question(s):

• Do you currently reside in Connecticut?

Work Location: Hybrid remote in Stamford, CT 06905