Intake Coordinator - Weekends

Our Behavioral Health Center is seeking a detail-oriented and empathetic Intake Coordinator to join our team. The Intake Coordinator plays a crucial role in the initial contact and assessment process for individuals seeking behavioral health services. The ideal candidate will possess excellent communication skills, be highly organized, and demonstrate a commitment to facilitating a smooth and supportive entry into our facility. This position is weekends only; Friday, Saturday & Sunday, 12 hr shifts.

Responsibilities Include:

Client Intake and Assessment: Serve as the initial point of contact for individuals seeking behavioral health services.
Conduct intake assessments to gather essential information about clients' mental health history, current needs, and relevant background.

Referral Management: Receive and process referrals from various sources, including healthcare providers, community agencies, and self-referrals.
Collaborate with referring entities to obtain necessary documentation and information.

Screening and Triage: Evaluate the urgency and acuity of clients' needs to determine appropriate level of care and intervention.
Coordinate with clinical staff to prioritize and expedite services for clients in crisis.

Documentation and Data Entry: Maintain accurate and up-to-date electronic records of client information.
Enter client data into the electronic health record system in a timely manner.

Insurance Verification: Verify insurance coverage and benefits for clients, ensuring accurate and complete information for billing purposes.

Client Orientation: Provide information to clients about the behavioral health services offered, treatment processes, and expectations.
Orient clients to the intake process, addressing any questions or concerns.

Collaboration with Clinical Team: Communicate effectively with clinicians, therapists, and other members of the clinical team to ensure a coordinated and efficient intake process.

Resource Referral: Provide information and referrals to clients for additional support services, community resources, and other relevant programs.

Qualifications:

• Bachelor's degree in psychology, social work, counseling, or a related field.
• Previous experience in a healthcare or behavioral health setting preferred.
• Strong interpersonal and communication skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Familiarity with electronic health record systems and data entry.
• Knowledge of insurance verification processes.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Professional development opportunities
• Supportive and collaborative work environment

If you are a compassionate and organized individual with a commitment to helping individuals navigate the behavioral health system, we invite you to apply for the position of Intake Coordinator at our Behavioral Health Center. Join us in our mission to provide accessible, high-quality care to individuals seeking support for their mental health needs.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• West Palm Beach, FL 33407: Relocate before starting work (Required)

Work Location: In person