Intake Mental Health Specialist

Are you passionate about supporting children and families? Ready to make a meaningful difference while working in a supportive, warm, and flexible environment? Center for Child Counseling (CFCC) invites you to join our mission-driven team as we lead the way in creating healthier futures for children and families.

Why CFCC?

We believe that taking care of our team is essential to delivering exceptional care to the community. As a valued member of our team, you’ll enjoy a comprehensive benefits package and an inspiring workplace culture, including:

Competitive Pay & Incentives

• Annual merit increases for ongoing excellence.

Time to Recharge

• Generous vacation and sick time policies.
• 11 paid holidays, plus paid time off between Christmas and New Year’s.

Financial Wellness

• 403(b) retirement plan with employer match to plan for your future.
• Mileage reimbursement at the federal rate for work-related travel.

Comprehensive Insurance

• Free health insurance with options for dental and vision.
• Additional AFLAC plans for enhanced coverage.

Culture of Care

• Flexible scheduling to maintain work-life balance.
• A warm and inclusive environment where your voice matters.

Position Overview

The Intake Mental Health Specialist at the Center for Child Counseling is responsible for implementing prevention and early intervention services in CFCC offices, Telehealth, and possibly the client’s home and/or community, providing mental health consultations, support groups, parent/caregiver workshops, and referring/working with community partners. The Intake Mental Health Specialist will work closely with the intake department, admin team, directors, care coordinators, and therapists.

The major focus of this position includes conducting prescreening intakes, screening tools, consents, and supporting Front Desk Coordinators. This role will utilize a strength-based perspective to help families strengthen and manage the quality of their lives by engaging the family, advocating on their behalf, initiating change agent activities, teaching problem-solving skills, modeling productive behaviors, and assisting in the successful completion of child and family developmental milestones.

Position operates in a hybrid work environment, requiring remote work from home with periodic in-person attendance for meetings, trainings, team collaboration and support group facilitation.

1. Primary Duty: Delivery of Services

• Provide 25 hours of direct client contact and support on a weekly basis.
• Complete informed prescreening intake, screening tools, consents, schedule assessments, and mental health consultations using collaborative documentation and a trauma-informed equity lens.
• Run psychoeducational groups that may be held during evening hours (in-person and via Teams or Zoom).
• Provide support, guidance, modeling, and psychoeducation to children and their families.
• Utilize measures for clinical practice and outcome-based treatment planning.
• Support and assist families with any intake or technical difficulties.
• Link the child and their family to appropriate agency and/or community services; assist the child and their families through the recommended services identified.

2. Primary Duty: Data and Administrative Tasks

• Enter all documentation into required databases. Maintain accurate and organized records in Valant, Webauthor, (CFCC’s Electronic Health Record Systems) Athena and CMIS.
• Complete all required paperwork and assessments for quality, timely, and comprehensive documentation of services to program funding and Medicaid standards and guidelines.
• Translate agency consent forms, tip sheets and/or trainings into other languages (if applicable).
• Prepare technology required for delivering virtual groups, trainings, and services.

3. Primary Duty: Complete Non-Direct Services

• Actively participate in weekly team meetings, and/or individual, and training as required.
• Collaborate closely with outside providers including pediatricians, nurses, teachers, and school administrators, to meet the needs of families.
• Identify support services needed for successful discharge and transition of clients to other levels of care.
• Complete staff training as required by agency, and funders.
• Respond to emails in accordance with CFCC policy.
• Ensure timely responsiveness and ongoing engagement on CFCC’s communication platforms such as Teams, email, text, and phone.

Qualifications:

• Highly organized, self-motivated, reliable, and flexible (including willingness to work nontraditional hours, including evenings).
• Openness to learning, capacity for self-reflection, and eagerness to participate in reflective supervision.
• Proficiency in a second language (Spanish) is highly valued.
• Must display professionalism in the day-to-day operations of the office, which includes response to feedback, direction, suggestions, accepting responsibility, working as a team player, volunteering when needed, reporting whereabouts, promoting a cohesive working environment.
• Must also display professionalism in communications and on-going working relationship with outside agencies and organizations.

Education and Experience:

Minimum Educational Requirement: Bachelor’s degree in social work, psychology, or related field.

• Preferred Educational Requirement: BA or BSc
• Experience:
• At least 2 years of experience working with culturally diverse children and families.
• Experience with structured groups and parent/professional education groups/trainings is preferred.
• Knowledge of parent education, parent-child relationships, and individual, family, and community-level risk factors (e.g., poverty, homelessness, maternal depression, domestic violence, substance abuse, teen parenthood).
• Knowledge of child development and developmental stages (0-17)
• Familiarity with community-based services and supports in the service area.
• Experience working in home and community-based settings with vulnerable populations of diverse cultures and ethnicities.

Skills and Competencies:

• Technical Skills:
• Advanced computer skills (Excel, Word, Adobe, SharePoint, etc.)
• Proficient in Microsoft Outlook, and Webauthor.
• The ability to upload videos and use Video Conferencing Programs like Teams and Zoom is required.
• Interpersonal Skills:
• Strong communication and collaboration skills.
• Excellent verbal and written communication skills (with staff, agency clients and community providers).
• Professional and pleasant demeanor.
• Emotional intelligence.
• Problem-Solving Skills:
• Innovative and strategic thinking.
• Ability to analyze issues and proactively problem-solve.
• Ability to support multiple priorities and deadlines.
• Brainstorm creative solutions.
• Sharp attention to detail
• Active listening.
• Other Skills:
• Highly organized individual who is a task-oriented problem-solver.
• Excellent verbal and written communication skills on all internal and external communications with consistent mission-driven message, both in print and in person.
• Ability to handle multiple projects simultaneously.
• Outstanding teamwork, and time-management skills.
• Have a positive attitude.
• Be punctual and accountable.
• In-depth knowledge of agency programs and services.

Job Type: Full-time

Benefits:

• 403(b)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Working with children: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Palm Beach Gardens, FL 33410 (Required)

Work Location: Hybrid remote in Palm Beach Gardens, FL 33410