Intake/Case Manager - CSS

Community Support Services Intake/Case Manager

The Five County Association of Governments is now accepting applications for the Community Support Services Intake/Case Manager position. This is an opportunity to make a direct difference in the lives of individuals and families across Southern Utah while working alongside a supportive, mission-driven team. If you are organized, compassionate, and committed to helping people connect with the resources needed, we encourage you to apply today!

General Purpose

The Intake/Case Manager serves as an important first point of contact for individuals seeking assistance through Community Support Services. This position helps clients navigate programs and community resources by conducting pre-screening, scheduling appointments, assisting with applications, gathering and maintaining required documentation, monitoring caseloads, and coordinating referrals. The ideal candidate will provide welcoming, high-quality customer service; maintain accurate and confidential client records; and work respectfully with individuals from diverse socioeconomic, ethnic, and cultural backgrounds, using a trauma-informed approach. This role requires professionalism, sound judgment, strong organizational and communication skills, and proficiency with internet-based and computer applications. The position may also assist with community outreach and general administrative support as needed.

Why Join Our Team?
Join a team that values service, collaboration, compassion, and community impact. This position offers the opportunity to build meaningful connections, support individuals during important moments in their lives, and contribute to programs that strengthen communities throughout the Five County region.

Minimum Qualifications

• High school diploma or GED required; associate’s degree preferred
• Case Manager Certificate or 1–3 years of experience in human services or a related field
• Proficiency with computer applications and office procedures
• Strong written, verbal, and interpersonal communication skills
• Valid driver’s license and ability to travel within the Five County service area
• Ability to pass a background check

Schedule

Full-time, in office 40 hours per week, 4–10-hour days. Monday – Thursday, 7 am to 6 pm.

Location

Five County Community Support Services office

2069 North Main St. Suite #103

Cedar City, UT 84721

Pay

Starting wage: Annual salary: $45,804

Benefits

Benefits include health, HSA, dental, and vision insurance, life insurance, sick and annual leave, retirement benefits, 401(k), and paid holidays.

Application InstructionsSubmit a resume via email to jwong@fivecounty.utah.gov. Applications must be received by 5:00 p.m. on June 16th, 2026

The Five County Association of Governments is an Equal Opportunity Employer

Job Type: Part-time

Pay: From $45,804.00 per year

Benefits:

• 401(k)
• Paid time off
• Retirement plan

Work Location: In person