Intensive Outreach Specialist

We offer a great benefits package including medical, dental, pension program, HSA, and generous time off. City residents will earn a 4% differential on top of the hourly pay range. Learn more and apply today!

Department Of Community Safety Mission

Establish Common Ground

To develop a shared understanding of Community Safety through the lens of public health and social benefit.

Assemble Collective Strengths

To leverage City resources and relationships toward creating safe environments to live, learn, work and play, building a strong, successful community.

Innovate Through Insight and Intervention

To improve safety and quality of life for Racine residents by using evidence-informed, community-driven interventions to reduce instances of community violence.

Position Purpose

The City of Racine is the fifth largest city in the State of Wisconsin. As an employer, the City of Racine operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity, and inclusion. Through these principles, the City of Racine strives to effectively deliver services, to resolve the challenges facing our city, and to make Racine a place where all of our residents have the opportunity to reach their potential.

Duties

The Intensive Outreach Specialist is responsible for helping reduce group and retaliatory violence in the City of Racine by working directly with adults who are identified as very high-risk of being involved in gun violence. The Intensive Outreach Specialist is tasked with establishing trusting relationships with these adults by spending significant time with their participants, helping them reduce their risk factors, and connecting them to services, supports, and opportunities. The Intensive Outreach Specials reports directly to Director of the Department of Community Safety. ESSENTIAL DUTIES :

• Reduce retaliatory group violence in the City of Racine.
• Supportive Outreach and Case Management with High-Risk Individuals
• Conduct outreach in the community to connect with individuals identified as very high risk of being victims or perpetrators of gun violence.
• Participate in custom notifications of high-risk adults and enroll in intensive case management services.
• Initiate contact via any means of communication with referred adults within 24-hours after assignment from the supervisor.
• Initiate an in-person contact with referred adults within 72 hours of assignment from the supervisor.
• Establish a positive and trusting relationship with each assigned participant.
• Develop a Comprehensive Case Plan with each assigned participant.
• Connect participants to services as appropriate, based on self-determined and assessed needs.
• Use relevant personal experiences and established relationships to influence high-risk adults’ decision-making processes to improve their outcomes.
• Maintain consistent contact with each participant on the case load in alignment with their phase:
• Phase One: First 1-3 months on case load: Daily communication, 3x/week in-person contact
• Phase Two: 3-6 months on case load: Minimum 3x/week communication, 1x per week in-person contact
• Phase Three: 6-18 months on case load: Minimum 1x/week communication, as needed in person contact
• Victim/Survivor Support and Outreach and Relocation
• Establish a positive and trusting relationship with each assigned participant/family.
• Assess and evaluate immediate needs
• Advocated for and connect participants with services and resources as appropriate, based on self-determined and assessed needs.
• Document case management efforts, update individual case plans, and make all required entries into the data management system.
• Attend all mandatory and necessary meetings and trainings, including team meetings, conferences, and all other meetings and trainings.
• Follow all directions and guidance from your supervisor.
• All other assigned duties.

ENVIRONMENTAL /WORKING CONDITIONS OF THE POSITION:

Office And a Wide Variety Of Indoor/outdoor Environments.MINIMUM QUALIFICATIONS

• Minimum of a High School diploma, HSED, GED or equivalent
• Experience working with high-risk youth or adults
• A Valid driver’s license at time of appointment and throughout employment
  
  

Preferred candidates will have:

• Direct lived experience with gang/group involvement or street violence
• Demonstrated history of disassociation from involvement in gang/group involvement and activity, and street violence and crime
• Legitimacy and relationships with those who are still actively gang/group involved, or their relatives
  

Knowledge, Skills, Qualifications, And Abilities Required

• Oral communication skills to effectively communicate with diverse individuals who have:
• extensive criminal justice involvement.
• are members of or associated with gangs/groups.
• have been shot at or shot before, and/or have close friends/relatives who have been shot recently.
• Knowledge of or willingness to learn about the public health approach to violence prevention.
• Knowledge of or willingness to learn about local programs, resources, and services that residents and participants may benefit from accessing.
• Knowledge of or willingness to learn best practices, trends, and developments in the area of young adult development and violence prevention.
• Ability to understand and work within complex systems, including law enforcement, education, social services, public health, community agencies, and faith organizations.
• Ability to develop goals and strategies that effectively meet measurable objectives.
• Ability to develop short and long-term plans for implementation.
• Skill in reading and understanding technical documents such as policies, procedures, and administrative rules.
• Written communication skills to document activities and progress with participants.

PHYSICAL DEMANDS OF THE POSITION :

Standing, walking, sitting and stooping; kneeling, crouching, balancing and bending/twisting; reaching, feeling, talking, and hearing; lifting, carrying, pushing/pulling, and handling, grasping, and fingering; filing, typing, writing, etc.

Equipment Used

Personal computer and keyboard, calculator, cellular phone, telephone, copy machine, paper shredder, and other miscellaneous office equipment.

This job description is intended to identify essential duties and also illustrates other types of duties that may be assigned. It should not be interpreted as describing all of the duties that will be required of an employee or be used to limit the nature and extent of assignments that an individual is required to perform. In addition to the responsibilities and duties listed, it is expected that employees maintain a consistent and reliable attendance record. Job descriptions are subject to revision at any time at the discretion of the City of Racine.

The City of Racine is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.