Intermodal Dispatcher (Rail)

R&M Trucking Co. is a family owned and operated company that has proudly served the local air and ocean freight forwarding, as well as common carrier LTL service industry for the past 45 years! R&M's main office is located in Bensenville (IL), as well as an intermodal terminal located in Elwood (IL). This position is only hiring at the Elwood terminal.

Job Responsibilities: Intermodal Dispatcher

• Assign routes to company drivers and owner operators, ensuring efficient and timely delivery of freight.
• Transmit messages to drivers via tablet​, as well as communicate via phone.
• ​Track and monitor driver vehicles​ to provide updates to customers and ​the customer service team.
• Prioritize calls and messages from drivers according to urgency and importance.
• Make adjustments to driver routes throughout the shift as needed to accommodate changes and other unforeseen circumstances such as weather, driver call-offs, etc.
• Be the main point of contact for drivers with any issues that arise while on their route, and assist in problem-solving.
• Schedule appointments at rail yards.
• Provide pertinent information to drivers such as close-out times, changes to the route, or other out of the oridinary procedures to follow regarding the freight they are hauling.
• Report any equipment issues to the safety team.

Required Skills and Qualifications

• 2 years experience with international containers and intermodal trucking.
• 2 years experience in trucking dispatch.
• Knowledge of Chicagoland railways and yards.​
• Knowledge of driver and equipment safety.
• Excellent oral communication.
• Reliable.
• Professionalism, patience, and "people-first" attitude.
• Ability to work with MS Office and other data programs.
• High school diploma.

Schedule Requirements

• Monday-Friday, 11:00am start time
• Shift length varies day to day, however, on Average Intermodal CSR work between 8.5 to 9.5 hours per day.
• Overtime pay (time and a half) after 40 hours per week. Additional overtime avaialble if desired.
• Although not common, some schedule flexibility is required to adjust schedule as needed for operations.
• Although not common, some schedule flexibility is required to adjust schedule as needed for operations.

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Intermodal : 2 years (Required)
• Trucking Dispatch: 2 years (Required)
• International Container: 2 years (Required)

Shift availability:

• Night Shift (Preferred)

Ability to Commute:

• Elwood, IL 60421 (Required)

Work Location: In person