Intermodal Dispatcher/Customer Service

Join a leader in the industry who is experiencing exciting growth! Our team is dedicated and driven and we are looking to add to our intermodal family!

Schedule: Monday to Friday, 8:00am - 5:00pm

Annual Salary: $50,000 - $60,000

Intermodal Dispatcher/Customer Service - Benefits/Perks:

• Dog-friendly office


• Casual attire


• Competitive compensation and benefits package


• Family feel


• Significant growth potential in the business and in the role


• Be part of a dynamic team and grow in your career!

Intermodal Dispatcher/Customer Service - Job Duties and Responsibilities:

• Manage daily intermodal schedule for Big Blue Boxes in our new Dallas facility


• Data entry


• Track and tracking all orders


• Schedule appointments for imports/exports


• Driver paperwork


• Customer communication


• Problem solving before the issues result in service failures


• Timely clerical responsibilities to ensure completeness of job


• Chassis pickup and drop locations


• Other job duties as assigned

Intermodal Dispatcher/Customer Service - Education and Experience Required:

• 2 year degree, Bachelors preferred


• Transportation/Management experience or will train the right candidate

Intermodal Dispatcher/Customer Service - Knowledge and Skills:

• Proficient in Microsoft office products


• Computerized dispatch and record keeping


• Willingness to adapt to ever changing customer requirements


• Strong Interpersonal Skills


• Strong written and verbal communication skills


• Ability to multi-task and prioritize responsibilities


• Tolerance to ambiguity