Intern - Human Resources and Risk Mangement

Position Information

This recruitment is to fill one position in the Human Resources and Risk Management Office. The ideal candidate will be detail-oriented and have a working knowledge of modern office procedures, methods, and equipment.

Pursuant to AP&P 13-50, the City of Chico is committed to partnering with the community to provide personal-enrichment and professional growth opportunities through volunteer and internship opportunities throughout the City.

Interns are classified as: A student who works alongside others in a trade or occupation to gain practical work experience in a supervised environment. Internships can be paid or unpaid, and are for students looking for real-word experience within a government setting without guarantee of a job at the end of the internship or at graduation. Individuals must be enrolled in an accredited U.S. college and be at least 18 years of age.

Internships should typically last no longer than one year and will generally coincide with a school semester. Students should be available for at least 10 hours of work per week.

Job Description

• Performs general office support duties such as opening and routing mail and deliveries, answering phones and responding to emails.
• Performs a variety of administrative functions involving employee benefits, payroll, workers’ compensation, and recruitment.
• Organizes, and maintains department records; participates in implementing the department’s record retention program in accordance with the City’s records destruction policy.
• Organizes and maintains databases; performs data input of confidential information.
• Updates online forms, templates, phone lists, rosters, class registration information, general information and department memos on the City’s website and/or department intranet site

Qualifications

Knowledge of:

• Research techniques, methods, and procedures, including the use of department databases and systems.
• Recordkeeping, filing, purchasing, accounting, and budgeting practices and procedures.
• Record retention and destruction policies and procedures.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Respond to and effectively prioritize multiple phone calls and other requests for service.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
• Establish and maintain a variety of filing, recordkeeping, and tracking systems.
• Understand and follow oral and written instructions.
• Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.