Intern - TeleHealth

Description

MaineHealth Corporate

Professional - Nonclinical
Req #: 59173

Full-time (32-40 hours per week)

In person/onsite

All summer internship applications require both a cover letter and resume to be considered. Please do not apply to more than 3 summer internship positions.

Summary:

Our team provides the IT support for TeleHealth infrastructure across the MaineHealth network and is primarily tasked with developing solutions to make MaineHealth's TeleHealth capabilities more agile, responsive, and robust. Additionally, our team is charged with maintaining and improving the AV backbone across the MaineHealth network, both with respect to TeleHealth activity, as well as any other activity involved with video conferencing. Our team manages the deployment of radiology diagnostic imaging workstations, clinical collaboration tools such as PerfectServe, and we are heavily involved with mobile device management and network printer management.

The Intern role provides administrative and project support within assigned department, while gaining valuable, hands-on experience in a healthcare environment. The intern may also assist with:

• The configuration and deployment of TeleHealth equipment.
• Testing and validation of new technology and equipment with both TeleHealth and Collaboration Spaces.
• Extensive work with Microsoft Teams and Teams Rooms.
• Installation of AV systems of varying sizes and complexity.
• Imaging, configuring and troubleshooting diagnostic workstations for radiology.
• Managing and troubleshooting hardware and software for clinical communication devices.
• Mobile Device Management.
• Printer Management.
• Exposure to Project Management and ITIL Methodology.

We welcome all undergraduates and graduates to apply who are majoring in computer sciences, information sciences, or other similarly related fields that focus on technology and systems management.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Student who is currently enrolled in a two-year Associate’s Degree program, Bachelor’s Degree program, or graduate-level program preferred.
• License/Certifications: N/A
• Experience: N/A
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A

If you have questions about this role, please contact isabella.diamond@mainehealth.org

Additional Information:

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

The MaineHealth Summer Internship Program provides a 10-week, paid internship for students enrolled in a post-secondary program who are looking to gain hands-on experience at MaineHealth, the state of Maine’s largest employer. Visit our website to learn more about the program.

Our interns are a part of our care team and are given access to a retirement plan, if desired, along with numerous other benefits such as professional development opportunities, paid volunteer time, trainings and workshops, networking events, and mentorships through their host department. We also partner with Maine Career Catalyst who hosts free events for interns around the entire state of Maine to help build connections, support career growth, and experience all there is to do in Vacationland outside of the office.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today. We’re proud to hire many former interns into full-time roles after graduation and offer the opportunity for growth throughout your career!

Check out our MaineHealth Internship Video.