Internal Communications Specialist

Job Purpose

Our Corporate Communications, Marketing and Brand team is responsible for conveying the essence of Emirates Group. The Internal Communications Specialist will support the IC unit and IC Manager with implementing the internal communications strategy, delivering support for IC channels, ensuring consistent messaging, and driving internal communications campaigns across Emirates Group departments for employee and brand engagement.

In This Role, You Will

• Implement the IC strategy across the Emirates Group, with particular focus on the designated IC channels, inculcating corporate values group-wide and promulgating the internal communications standards guide as part of brand engagement.
• Serve as the day to day point of contact for designated divisions and business units, providing guidance and support regarding all areas of staff communication; account manage client needs and assist with the implementation of employee engagement and communication strategies in line with the annual budget and IC strategy.
• Develop formal avenues of staff feedback in collaboration with Market Research, liaise with designated divisions/units and HR to analyze research and data on staff demographics for targeted and effective staff engagement campaigns, and provide guidance on interpreting employee engagement survey data to ensure relevant action is taken.
• Ensure all projects under the responsibilities are implemented based on KPIs and the Corporate Communications project management framework, achieving delivery within scope, time, quality and cost (e.g., Safar staff magazine).
• Update the IC projects register and provide weekly and monthly reports covering status updates on initiatives, campaigns, and all communications rolled out, along with measured effectiveness.
• Keep projects in-house whenever possible without compromising timelines, creativity, and high standards; coordinate with in house and external suppliers to produce and distribute internal communications collateral, overseeing all copy and design to ensure consistency and timely distribution.
• Stay abreast of new trends in IC and best practices within the communications industry; develop an understanding of the designated business areas and the evolving needs of businesses across the group to maintain the highest possible standards.

Qualifications

• Experience in marketing & media communication, 5+ years.
• Degree or Honours (12+3 or equivalent) in Mass Communications, Journalism, or HR.
• Experience in internal/employee communications or public relations, with planning and managing internal communications activities for a multinational company or agency.
• Excellent verbal and written communication skills, with the ability to present proposals professionally and to deal effectively with stakeholders-management, staff, and suppliers.
• Thorough expertise in all areas of IC such as brand engagement, campaigns, channel or change management to ensure the highest level of service and advice.

Salary & Benefits

Join us in Dubai and enjoy attractive salary and travel benefits exclusive to our industry, including discounts on flights and hotels worldwide.