International Casino Marketing Host

Specific Job Functions:

• Market and recruit new guests to property.
• Establish and maintain a professional relationship with repeat slot guests to the property.
• Communicate property events and amenities to guests via email, phone, or mail based on the guest’s level of play.
• Arrange reservations, transportation, and accommodations for guests.
• Research and evaluate guest accounts using Players Club and/or other software programs.
• Use sound judgment and make decisions in accordance with established comp and expense guidelines.
• Research and resolve guest issues effectively and professionally.
• Protect the confidentiality of Company documents and files under immediate control.
• Adhere to Nevada Gaming requirements, departmental and company policies when completing job duties.
• Perform all duties as deemed necessary for the success of the department.

Qualifactions

• A minimum of two years’ Casino Host or Casino International Marketing experience required.
• Must have or be able to obtain a Gaming Registration.
• A working knowledge of general computer programs including Players Club and LMS preferred.
• Professional appearance and demeanor required.
• Highly organized and detailed-oriented.
• Flexibility regarding schedule and ability to work varied days and times.
• Multilingual ability in Mandarin, Cantonese, Korean, or Vietnamese is preferred.
• Possess a clear understanding of Asian culture.
• Strong communication skills (verbal and written) including cultural sensitivity interaction and conflict resolution.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.