Overview:
The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.
What’s in it for you? When you join our team, you become part of the General RV family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. If you’re looking for a place to call home, we want to hear from you!
Responsibilities:
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Provide customers with the highest level of service that represents General RV Center as the premier RV partner.
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Generate leads using established BDR tools and playbook.
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Accurately track all customer interactions, sales opportunities, appointments, and outcomes.
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Utilize approved budget and post inventory daily at the direction from Sales leadership.
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Actively work on taking unverified leads and converting them into qualified opportunities, which include customer name, phone number, email, and products of interest.
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Follow up with messages and leads received overnight every morning.
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Contact previous in-store customers by identifying them through the CRM Opportunity Tool and reengage those sales opportunities.
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Proactively follow up with Sales Management to learn of price changes so listings are consistent with listed prices.
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Work with the Sales team and leadership to develop a strong working relationship.
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Attend morning Sales meetings one time per week to provide necessary updates on workflow and stay informed on Sales initiatives.
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Partner with photo takers to ensure pictures are uploaded promptly and meet the established quality standards.
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Use the Sales Management team as a frontline resource for any inventory, industry, or sales process-related questions.
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Smile and laugh… a lot.
Qualifications:
- Process and procedure oriented.
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Strong organizational skills, attention to detail, and ability to work well under pressure to hit deadlines.
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Must possess analytical skills to evaluate the ongoing effectiveness of programs and prepare actionable reporting.
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Exceptional interpersonal skills that will lead to solid relationships with internal and external partners.
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Communicate well to all levels within the organization.
PERKS
General RV offers the opportunity to build a career, make a difference, and be part of an exciting industry. We boast a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching.
About General RV
General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we’ve grown into the nation’s premier RV dealer. We’ve helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates multiple Supercenters across the country in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest-growing privately held companies.
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