Inventory Fulfillment Associate

The Inventory & Fulfillment Associate aids in the dispensary’s secure internal procedures for the receipt, transport, storage, and organization of product inventory. Duties include, filling in-store and online orders with the correct medical or recreational products, performing daily audits of all inventory in-store, and maintaining a clean and organized workspace and vault areas. This is a team-oriented position.

Essential Job Functions

• Coordinate with the Inventory Manager and General Manager to ensure the adequate stocking of product throughout the day

• Perform daily, weekly, and monthly audits as instructed by the Inventory Manager

• Follow all hygiene and sanitation guidelines per Standard Operating Procedures (SOPs)

• Maintain the organization and overall cleanliness of the department and product storage areas

• Maintain appropriate levels of supplies, notify inventory manager of low stock

• Alert the General Manager or Inventory Manager of any product quality, packaging, or labelling concerns

• Organize all products by SKU, commodity group, and METRC tags in the vault and vault for sale

• Ensure there is always clear separation between Medical and Recreational products

• Ensure that the fulfillment of all POS or Online Express Orders are accurately packaged into bags with correct quantities, including all packaging and labelling that meets all local and state requirements

• Attentive to all tickets printed, fulfill orders in an orderly and timely process

• Organize and file all bags from incoming orders, communicate any issues or problems with orders to Inventory Manager

• Make sure all correct product is saleable or unsaleable through POS

• Add positive and constructive feedback on products that are slow moving or overstocked

• Consistently perform inventory and product handling processes and procedures to be 100% compliant

• Restocking abandoned orders back with its correct batch

• Troubleshoot our POS, and online ordering system

• Report Discrepancies

• Adapt and learn procedures on METRC

• Import product into our POS for sale

• Investigate and resolve discrepancies

• Manifest waste to production

• Weekly & Spot Inventory Audits

• Update online product descriptions and images

• Virtually move product between vaults in METRC

• Rebalance in METRC between both licenses

• Find product return tags in POS and in METRC, log for waste

• Verify wholesale orders

NOTE: This job description may not be all-inclusive. Employee may be asked to perform other related duties to meet the ongoing needs of the organization.

• Must be at least 21 years of age
• High school diploma or GED
• Basic knowledge of cannabis strains Basic computer operating skills including intermediate MS Excel knowledge
• Intermediate math skills
• Strong desire to serve the cannabis community
• Excellent communication skills
• Attention to detail, ability to follow complex instructions with precision
• Ability to lift and carry at least 50 lbs., reach arms above head, and stand for up to 10 hours a day
• Must adhere to the MA. CCC hiring guidelines

• Prior experience working within the cannabis industry
• One year or more experience in retail sales or inventory control
• Knowledge of a retail Point of Sale (POS) system

Overall: Entry level (less than 2 years)

Cannabis industry: None or higher

As longtime cannabis consumers, we were frequently frustrated by inconsistent experiences and the lack of accountability within the industry. Many times, the products we purchased delivered experiences that felt and tasted mislabeled—sometimes, dramatically so… and there was no way to verify if what they said was what we got.

We founded Happy Valley to change all that. We are leading the charge to create a consistent, premium-quality cannabis experience for you—with a guarantee that what we say is what you get.

We are Guided by our values

Our Mission - To unlock consistent high-quality products, exceptional customer service, and industry leading technology

Pioneering authenticity - At our core, we’re committed to our customers in the cannabis industry. We go above and beyond to ensure that everything we say and do is built on honesty, transparency, and a dedication to providing you with an authentic cannabis experience.

Authentic Variety -We have collected the best of cannabis cultivars (marijuana strains), from the most popular to the rare and hard-to-find, to build an expansive and unique menu for you—with a guarantee that what we say is what you get.

Premium Quality -Our team uses proprietary techniques in our state-of-the-art manufacturing facility along with cutting-edge production equipment to ensure your products are packaged at peak quality and freshness.

Consistency -You will receive premium-quality products, accurately dosed from verified cultivars. Every time.

• Competitive wage or salary
• Medical / Dental / Vision Coverage
• FSA
• Product Discounts